Solutions · Arts, crafts & handmade
DMAI Pro for Antiques & collectibles
Antique dealers, coin/stamp sellers and buyers of old items who both buy and sell on Instagram. Two main flows: (1) people send photos of items for a purchase offer; (2) collectors ask about unique listed pieces. Authenticity, provenance, condition and heritage law (no trading or exporting antiquities without permits) underpin every conversation, and valuations come only from the expert.
What this trade does most with DMAI Pro: Booking
What one click installs
This trade's ready pack; you preview it before installing and can change anything later.
- 5
- conversation flows
- 17
- common questions with draft answers
- 3
- automatic follow-ups
- 13
- intake form questions
- 11
- customer profile fields
- 7
- sales stages
- 9
- menu and conversation-starter buttons
- 16
- reply safety rules
- 18
- ready messages
- 6
- sample products or services
- Specialised modules switched on: Document collection، Shipping and delivery، Listings، Advanced payments، Quotes and projects، Appointments، Sensitive and emergency triage
- Country-specific notes for: the UAE, Iraq, Iran, Saudi Arabia
- Sensitive or emergency messages stop the bot: the customer gets a fixed safe reply, with no AI, and the chat goes to a colleague with priority.
5 jobs this pack covers
AntiquesCoins, stamps & collectiblesArt & antiques appraisal and authenticationTrading cards & pop-culture collectiblesRare & antique books
Questions your customers ask
Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.
What's this worth?
Do you buy old items?
Will you buy my grandfather's old coins?
Do you pay gold value or collector value for gold coins?
How do I know it's genuine?
Do you give an invoice and certificate?
5 ready flows
Sell to us (photo assessment)Collect photos, provenance and condition for a specialist's preliminary assessment, with a legal filter for antiquities.
Buy a listed itemAnswer enquiries about a unique piece, be transparent on condition and authenticity, and reserve for viewing or purchase.
Collector wanted listRecord what a collector is hunting for and notify when it arrives.
Book an in-person appraisalBook an appraisal for collections or valuable items, or a home visit for clearance.
Authenticity questionsRespond cautiously to 'is it genuine?' and refer to the specialist or grading services.
Sales stages
- Inquiry
- Photos received
- Preliminary assessment done
- Offer made
- Viewing / appraisal
- Deal closed
- On collector list
Numbers worth watching in this trade (not measured by the app)
- Appraisal requests per month
- Assessment-to-acquisition rate
- Specialist response time
- Sell-through of listed items
- Collector list size
Instagram ideas for this trade
- Post 'We buy your old items – send photos' + comment 'APPRAISE' → sell-to-us flow
- Reel telling a piece's story + comment 'PRICE' → DM with details
- 'Just in' story for collectors with a sticker → quick reservations
- Educational reel 'How to spot a fake coin' → trust building
