Solutions · Health & medical
DMAI Pro for Medical clinic / doctor's office (GP or specialist)
GP and specialist practices (internal medicine, OB/GYN, pediatrics, cardiology, orthopedics, ENT, endocrinology, etc.) and multi-specialty clinics. Doctors build trust on Instagram with educational content and service intros; most DMs are about appointments («When is the doctor in?»), consultation fees and insurance, sending lab results for «just a quick look», and direct medical questions. The assistant must never give a diagnosis; its job is booking, capturing the reason for visit, redirecting emergencies, routing lab results to the doctor (per clinic policy) and follow-ups. Some clinics also offer online/phone consultations. Medical advertising is restricted everywhere and governed by each country's health authority.
What this trade does most with DMAI Pro: Booking
What one click installs
This trade's ready pack; you preview it before installing and can change anything later.
- 6
- conversation flows
- 19
- common questions with draft answers
- 4
- automatic follow-ups
- 12
- intake form questions
- 9
- customer profile fields
- 6
- sales stages
- 10
- menu and conversation-starter buttons
- 26
- reply safety rules
- 18
- ready messages
- 6
- sample products or services
- Specialised modules switched on: Document collection، Advanced payments، Appointments، Sensitive and emergency triage
- Country-specific notes for: the UAE, Bahrain, EU, Iraq, Iran, Kuwait, Oman, Qatar, Saudi Arabia, Türkiye
- Sensitive or emergency messages stop the bot: the customer gets a fixed safe reply, with no AI, and the chat goes to a colleague with priority.
23 jobs this pack covers
Questions your customers ask
Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.
6 ready flows
Sales stages
- First message
- Needs assessment
- Appointment booked
- Visit completed
- Follow-up / revisit
- Regular patient
Numbers worth watching in this trade (not measured by the app)
- Appointments booked via DM
- No-show rate
- Response time
- Emergency messages redirected
- Reduction in reception phone calls
- Online consultation revenue
Instagram ideas for this trade
- Educational post with «comment BOOK» to receive the doctor's days and booking link by DM
- Ice breakers: «Book an appointment», «Doctor's days», «Insurance & fees», «Send lab results»
- Stories announcing schedule changes or closures (e.g. Ramadan hours or public holidays)
- Auto-reply to medical questions in comments: «Please book a consultation» plus a DM
- Highlights: «Patient FAQs», «Insurance» and «Meet our doctors»
