Solutions · Automotive & motorcycles

DMAI Pro for Auto parts & accessories

Parts sellers (genuine, aftermarket, used/salvage), accessory shops, car audio & multimedia installers and engine-oil sellers selling on Instagram and WhatsApp. Most DMs are 'do you have X for my car? price?' and the biggest pain is wrong parts and returns. The assistant asks make, model, year and engine, collects a photo of the registration card or the VIN and a photo of the old part, sets the part grade (genuine/aftermarket/used), shares saved stock and price, takes the order and delivery and books fitting where needed. Final fitment confirmation stays with a parts specialist.

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What this trade does most with DMAI Pro: Booking

What one click installs

This trade's ready pack; you preview it before installing and can change anything later.

5: conversation flows
18: common questions with draft answers
5: automatic follow-ups
13: intake form questions
15: customer profile fields
8: sales stages
9: menu and conversation-starter buttons
13: reply safety rules
19: ready messages
7: sample products or services

Specialised modules switched on: Shop and catalogue، Shipping and delivery، Advanced payments، Appointments
Country-specific notes for: the UAE, Iran, Saudi Arabia

11 jobs this pack covers

Auto spare parts shopUsed parts & scrapyardCar accessoriesCar audio & multimediaEngine oil & oil changeAutomotive paint & body supplies (colour mixing)Detailing products & car-care suppliesMotorcycle parts, helmets & riding gearRare parts sourcing agentTruck & bus spare partsAuto parts wholesale

Questions your customers ask

Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.

Do you have this part for my car?

What's the difference between genuine and aftermarket?

How do I know the part is genuine?

Why do you need my VIN?

Is there a warranty?

Can I return it if it doesn't fit?

5 ready flows

Part enquiry with fitment checkCollect enough data for exact fitment, then quote stock and price

Place order & deliveryCreate the order, delivery and payment

Book installation (audio, screen, camera, part)Book an install slot with duration and required add-ons

Engine oil & oil changeRecommend the right oil per the manual and book purchase or change

Return or exchange a partCheck return eligibility and log the request with photos

Sales stages

First message
Vehicle details received
Fitment confirmed
Quoted
Ordered
Paid
Delivered / fitted
Repeat customer

Numbers worth watching in this trade (not measured by the app)

Orders from DMs
Wrong-part / return rate
Time to quote
Enquiry-to-order rate
Average order value
Active trade customers

Instagram ideas for this trade

'Genuine or fake?' comparison reel + comment 'GENUINE'
Oil price-list carousel with comment 'OIL'
Before/after Android screen install video for a popular model
'New arrivals' story with a 'Which car?' question sticker

A reminder sent automatically

Hi 🔩 Still interested in the part you asked about? Reply and we'll check stock and hold it for you.