Solutions · Food & beverage
DMAI Pro for Bakery, pastry & custom cakes
Home bakers, patisseries and cake shops that showcase birthday cakes, character cakes, photo cakes, cupcakes, desserts and party sweets on Instagram. Customers usually DM a photo of a design and ask 'can you do this for Thursday? how much?'. Price depends on weight or servings/size, filling and decoration level (fondant, toppers, photo print). Orders must be placed days in advance, daily capacity is limited, and almost everyone takes a deposit or full payment before baking.
What this trade does most with DMAI Pro: Payments
What one click installs
This trade's ready pack; you preview it before installing and can change anything later.
- 6
- conversation flows
- 18
- common questions with draft answers
- 5
- automatic follow-ups
- 14
- intake form questions
- 13
- customer profile fields
- 7
- sales stages
- 10
- menu and conversation-starter buttons
- 19
- reply safety rules
- 18
- ready messages
- 7
- sample products or services
- Specialised modules switched on: Shop and catalogue، Events and tickets، Advanced payments
- Country-specific notes for: the UAE, EU, Iran, Saudi Arabia
7 jobs this pack covers
Pastry shopCustom & birthday cakesBread bakeryHomemade desserts & cookiesTraditional Gulf breads (regag, chebab, khameer)Savoury pastry bakery (manakish, fatayer, pide, börek)Sugar-free & gluten-free bakery
Questions your customers ask
Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.
Can you make this design for Thursday? How much?
What's the price per kg?
How big a cake for 15 people?
How far in advance should I order?
How much is the deposit? Is it refundable if I cancel?
Do you deliver? Can you ship to other cities?
6 ready flows
Custom cake order from a photoCollect every detail to price a custom cake accurately and secure it with a deposit
Bank transfer payment & receipt checkTake payment the usual Instagram way, match the receipt to the order and prevent fake or unlinked receipts
Ready-made & same-day cakesSell ready-made display cakes to someone who needs a cake today
Party sweets & dessert orderBulk orders for events (engagement, birthday, corporate, Eid)
Order statusAnswer 'when will my order arrive?' without the admin, by reading the order record
Problem with a delivered cakeFast handling of a damaged or wrong cake
Sales stages
- First message / design photo
- Quoted
- Details complete
- Awaiting deposit
- Baking slot confirmed
- Delivered
- Repeat occasion customer
Numbers worth watching in this trade (not measured by the app)
- Custom cakes per week
- Design-photo-to-deposit conversion
- Average order size and value
- Share of fully booked days
- Repeat occasion order rate
Instagram ideas for this trade
- Comment 'PRICE' under a cake-decorating reel → DM with pricing and start the order flow
- Story 'This week's availability' showing full/free days
- Story of today's ready cakes with the keyword 'READY'
- 'How to order' highlight with lead time, deposit and delivery
- Before Ramadan/Eid: gift-box post + comment 'GIFT'
A reminder sent automatically
Hi again 🌸 Still thinking about the cake you asked about? Reply and we'll check if we can take it for your date, or answer any question.
