Solutions · Professional & business services
DMAI Pro for Currency exchange & remittance
For licensed exchange houses and remittance companies. The bot shows indicative rates, estimates transfer fees and delivery time, explains KYC documents, books branch visits and reports transfer status by reference number. No transaction is ever executed in DM, and everything follows AML and sanctions rules.
What this trade does most with DMAI Pro: Booking
What one click installs
This trade's ready pack; you preview it before installing and can change anything later.
- 5
- conversation flows
- 16
- common questions with draft answers
- 4
- automatic follow-ups
- 11
- intake form questions
- 11
- customer profile fields
- 6
- sales stages
- 9
- menu and conversation-starter buttons
- 14
- reply safety rules
- 20
- ready messages
- 5
- sample products or services
- Specialised modules switched on: Document collection، Shipping and delivery، Advanced payments، Quotes and projects، Appointments، Sensitive and emergency triage
- Country-specific notes for: the UAE, EU, Iran, Saudi Arabia
- Sensitive or emergency messages stop the bot: the customer gets a fixed safe reply, with no AI, and the chat goes to a colleague with priority.
5 jobs this pack covers
Foreign-tourist prepaid card & payment help (Iran)Currency exchangeRemittance & money transferInternational payment agent (exam fees, apps, tuition)Licensed crypto OTC & exchange desk
Questions your customers ask
Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.
What's today's dollar rate?
Can you hold the rate for me?
What are the transfer fees?
How long does a transfer take?
What documents do I need?
Can I pay here in chat and you send it?
5 ready flows
Rate inquiryShare the indicative rate and route to branch or official app
Transfer quoteEstimate fee and delivery time, then route to an official channel to transact
Branch appointmentBook a visit and reserve cash availability
Documents requiredExplain KYC and source-of-funds documents before the visit
Track a transferReport transfer status by reference
Sales stages
- Rate inquiry
- Quote given
- Branch appointment
- KYC review
- Transacted
- Repeat customer
Numbers worth watching in this trade (not measured by the app)
- Rate inquiries converted to visits
- Monthly transfer volume
- Repeat-customer rate
- Average response time
- Compliance escalations
Instagram ideas for this trade
- Daily indicative-rate story with timestamp and a “live rate in DM” sticker
- Comment “rate” on a post → auto-DM indicative rate and branch links
- Fraud-warning post: “We never take money via DM”
- Reel “Documents needed for a transfer” to cut repeat questions
