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Solutions · Health & medical

DMAI Pro for Dental laboratory & denture maker

Dental laboratories make crowns, bridges, veneers, implant prosthetics, dentures, orthodontic appliances and night guards for dentists and clinics. The main customer is the dentist, who sends a scan, impression or photos per case and asks the unit price, shade, material (zirconia, E.max, PFM) and turnaround, and wants a courier to collect the case. In some markets patients also write in about denture repair or relining. Every case is a custom job order with a due date, so the assistant completes a case intake (work type, tooth numbers, shade, material, impression type, files, required date, pickup) and never gives a final price, a firm due date or any treatment opinion. In many markets a lab works on a patient's case only on a dentist's prescription.

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What this trade does most with DMAI Pro: Customers and sales

What one click installs

This trade's ready pack; you preview it before installing and can change anything later.

8
conversation flows
19
common questions with draft answers
4
automatic follow-ups
16
intake form questions
29
customer profile fields
8
sales stages
11
menu and conversation-starter buttons
23
reply safety rules
18
ready messages
8
sample products or services

1 jobs this pack covers

Dental laboratory & denture maker

Questions your customers ask

Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.

How much is a zirconia crown per unit?
Is E.max or zirconia better?
What's the turnaround?
Do you take rush cases?
Which scan file formats do you accept?
Do you have a courier?

8 ready flows

New case intakeCollect complete case details from the dentist so the technician can confirm price and due date
Courier pickup requestArrange a courier to collect impressions and return finished work
Unit prices & turnaroundAnswer unit price, materials and usual turnaround questions only from the lab's stored info
Case status & try-inShare case status and arrange try-in, adjustment or delivery
Adjustment or remake requestLog the reason with photos so the lab manager decides on adjustment or remake
Patient: denture repair & reliningRespond to patients within local licensing; take a repair or refer to a dentist
Open clinic accountRegister a new clinic for a trade account, price list and periodic settlement
Estimate approval & paymentSend the case estimate, get approval and arrange payment or add it to the monthly account

Sales stages

  1. First message
  2. Case received
  3. Estimate sent
  4. Trade account request
  5. In production
  6. Try-in
  7. Delivered
  8. Repeat clinic

Numbers worth watching in this trade (not measured by the app)

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