Solutions · Health & medical

DMAI Pro for Elderly care home & day centre

Care homes, residential centres, dementia units and elderly day centres that families contact on behalf of an older relative. The first contact is usually by message and anxious: care level, room type, monthly fee, what's included, visiting rules and booking a tour; then an admission assessment and paperwork. Residence is a recurring monthly contract, and after admission most messages are about visits, updates on the resident, extra charges, monthly renewal and concerns. The bot never diagnoses or gives treatment advice and sends emergencies to the emergency number.

Download the free trial

What this trade does most with DMAI Pro: Booking

What one click installs

This trade's ready pack; you preview it before installing and can change anything later.

7: conversation flows
18: common questions with draft answers
4: automatic follow-ups
17: intake form questions
22: customer profile fields
7: sales stages
11: menu and conversation-starter buttons
17: reply safety rules
19: ready messages
7: sample products or services

Specialised modules switched on: Consent and waivers، Document collection، Memberships and subscriptions، Advanced payments، Appointments، Sensitive and emergency triage
Country-specific notes for: the UAE, EU, Iraq, Iran, Türkiye

2 jobs this pack covers

Elderly & dementia day-care centreNursing home & assisted living

Questions your customers ask

Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.

How much is the monthly fee?

What's included in the fee?

Do you accept bedridden or dementia residents?

Do you have doctors and nurses?

What are the visiting hours?

Can we see the centre first?

7 ready flows

Care levels & feesAfter an emergency check, understand the resident's needs and explain levels, monthly fees and inclusions.

Book a tourBook an in-person or video tour with the admissions manager.

Admission assessment & paperworkCollect documents for the clinical team's admission assessment, send the admission form and take the first payment.

Day centre & trial dayExplain the day programme, transport and fees and book a trial day.

Visits & resident updatesAnswer residents' families about visits, video calls, updates, outings and belongings.

Monthly fees & renewalMonthly payment, extra charges, care-level changes or notice to leave.

Family concern or complaintSerious, fast handling of concerns about health, falls, care quality, food or billing.

Sales stages

Inquiry
Plan explained
Tour booked
Trial day
Admission assessment
Active resident
Left

Numbers worth watching in this trade (not measured by the app)

Bed occupancy rate
Inquiry-to-tour rate
Tour / trial-to-admission rate
Average length of stay (months)
Response time to family concerns
Overdue monthly payments

Instagram ideas for this trade

'A day at the centre' reel (activities, meals, garden) without residents' faces unless consented + comment 'fees' → DM
'Families' FAQ' highlight (levels, visits, admission, fees)
Story introducing staff and the day centre's weekly programme
General educational post for family carers (no medical advice) inviting a tour

A reminder sent automatically

Hello again 🌿 If you'd like to see the centre in person, we can arrange a tour.