Solutions · Events, flowers & gifts

DMAI Pro for Event venue & ticket sales (concerts, theater, workshops, tours)

Organizers of concerts, theater, stand-up, workshops, conferences, escape rooms, event cafés and venues that both sell tickets and rent the space for private events. Instagram is the main announcement channel: event posters, teaser reels and early-bird codes. Common messages: "Any tickets left?", "How much?", "Is there parking?", "Can kids come?". The assistant shows events and showtimes, takes ticket type and quantity, handles payment and sends the ticket/QR, and asks for date and headcount for venue hire. Much of the selling goes through ticketing platform links (Gulf: Platinumlist, webook; Iran: Iranconcert, Tiwall).

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What this trade does most with DMAI Pro: Payments

What one click installs

This trade's ready pack; you preview it before installing and can change anything later.

6: conversation flows
20: common questions with draft answers
5: automatic follow-ups
14: intake form questions
13: customer profile fields
7: sales stages
10: menu and conversation-starter buttons
18: reply safety rules
19: ready messages
7: sample products or services

Specialised modules switched on: Wholesale and business accounts، Shop and catalogue، Events and tickets، Advanced payments، Stays, tables and rentals، Appointments، Sensitive and emergency triage
Country-specific notes for: the UAE, Iran, Kuwait, Qatar, Saudi Arabia
Sensitive or emergency messages stop the bot: the customer gets a fixed safe reply, with no AI, and the chat goes to a colleague with priority.

15 jobs this pack covers

Supper club & pop-up diningFashion pop-up bazaar organiserAmateur sports league organiserSports event & race organiserArtisan market & handmade bazaar organiserTheatre companyConcert promoterPrivate house concert organiserEvent venueWedding & banquet hallEvent ticketingPop-up market & bazaar organiserSports event organiser (runs, tournaments)Esports & gaming tournament organiserPet show & event organiser

Questions your customers ask

Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.

Are tickets still available?

How much are tickets?

What time does it start and how long is it?

Is there parking?

Can kids come? Do they need a ticket?

Can I get a refund?

6 ready flows

Buy ticketsFrom comment/story to payment and a QR ticket.

Event informationAnswer questions on time, place, parking, age and rules.

Private venue hireQualify the need and prepare a rental quote.

Waitlist & presaleCollect interested people for upcoming events or extra shows.

Ticket support (resend, transfer, refund)Resolve post-purchase issues fast without an admin, and route money matters to a human.

Group & corporate ticketsTurn group requests (companies, schools, universities, agencies) into a discounted quote with an official invoice.

Sales stages

First message
Event selected
Awaiting payment
Ticket issued
Attended (QR scanned)
Feedback
Loyal fan

Numbers worth watching in this trade (not measured by the app)

Tickets sold via DM
Comment-to-purchase rate
Order abandonment rate
Showtime fill rate
Attendance rate (QR scans)
Repeat purchases
Venue-hire inquiry-to-contract rate

Instagram ideas for this trade

Event poster + "comment TICKET to get the booking link by DM"
Countdown story with a sticker and auto-reply on "ticket"
Teaser reel + early-bird code available only by DM
Ice breakers: "Buy tickets" / "Time & place" / "Venue hire" / "Upcoming events"
"Only X seats left" story with auto-reply to create urgency (real system numbers only)