Solutions · Events, flowers & gifts

DMAI Pro for Flowers & gifts

Florists and Instagram pages selling flower boxes, bouquets, bridal flowers, funeral wreaths, indoor plants, gift boxes and surprise gifts. Purchases are usually urgent and emotional: "It's my wife's birthday tonight at 8 — can you deliver?". Key points: same-day delivery with an order cut-off time, the recipient's (not buyer's) address and phone, the card message, keeping it a surprise (no call to the recipient beforehand) and a photo before dispatch. In the Gulf, Mother's Day (21 March), Valentine's, Eid and graduations multiply orders; in Iran it's Valentine's, Mother's Day, Women's Day, Sepandarmazgan and Yalda.

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What this trade does most with DMAI Pro: Payments

What one click installs

This trade's ready pack; you preview it before installing and can change anything later.

7: conversation flows
20: common questions with draft answers
5: automatic follow-ups
13: intake form questions
27: customer profile fields
8: sales stages
11: menu and conversation-starter buttons
21: reply safety rules
18: ready messages
8: sample products or services

Specialised modules switched on: Shop and catalogue، Events and tickets، Field service، Advanced payments
Country-specific notes for: the UAE, Bahrain, EU, Iraq, Iran, Kuwait, Oman, Qatar, Saudi Arabia

18 jobs this pack covers

Fruit arrangement & carvingBreakfast boxes & gift traysFloristOnline flower deliveryLuxury flower boxesBridal bouquetsEvent floral designSympathy wreathsDried & preserved flowersArtificial flowersGift shop & hampersMoney & chocolate bouquetsCross-border gift sending (to Iran / Iraq)Flower subscription & corporate flowersGift wrapping serviceMoss walls & preserved moss artNowruz haft-sin sets, sabzeh & kitsYalda night boxes & trays

Questions your customers ask

Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.

Can you deliver today by 8pm?

Which areas do you deliver to, and what's the fee?

Is the card message free?

Can I send it anonymously?

Will you send a photo before delivery?

What if the recipient isn't home?

7 ready flows

Same-day flower orderCapture an urgent order completely before the cut-off, with recipient details and card message.

Payment & order confirmationCollect full payment the way each market expects (payment link, Apple Pay or BNPL in the Gulf; card-to-card with receipt in Iran; foreign-currency payment for buyers abroad), match receipts and prevent fakes.

Pre-dispatch photo & delivery confirmationBuild trust for a purchase the buyer never sees in person.

Wedding, car & event flowersEvent orders with consultation, a quote and a deposit.

Sympathy & funeral flowersTake sympathy orders quickly and calmly with the exact ceremony time, place and ribbon text.

Order trackingAnswer "when will my flowers arrive?" without the admin, reading the status from the order itself.

Delivery issueAct immediately — late flowers mean a ruined occasion.

Sales stages

First message
Design chosen
Recipient details complete
Awaiting payment
Being prepared
Out for delivery
Delivered to recipient
Repeat occasion customer

Numbers worth watching in this trade (not measured by the app)

Daily and peak-occasion order volume
On-time delivery rate within the promised slot
First response time (critical for urgent orders)
Conversion rate
Annual repeat-occasion rate
Complaint rate (wilting/late/not as pictured)
Average order value incl. add-ons

Instagram ideas for this trade

"Price" comment on a bouquet Reel → price + today's delivery cut-off
"Same-day delivery until 5pm" story with a DM link sticker
Occasion pre-order campaigns (Mother's Day, Valentine's, Eid) with a keyword
Behind-the-scenes bouquet Reel + comment "me" to get the catalogue
Ice breakers: "Send flowers today" / "Flower & gift boxes" / "Wedding flowers" / "Track my order"

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Want flowers today? 💐 Reply and we'll check if same-day delivery is still possible and place it for you.