Solutions · Food & beverage

DMAI Pro for Home-cooked food delivery

Home cooks (often women and family kitchens) and small kitchens selling a daily dish, weekly lunch plans, diet meals, pickles and jams, frozen ready meals and party trays via Instagram and WhatsApp. The menu is announced daily in stories, cooking capacity is limited and orders must be placed before a cut-off (e.g. the night before or by 10 am). Delivery is by local courier and payment is usually taken before cooking (card-to-card transfer with a receipt in Iran; payment link or cash on delivery in the Gulf). Trust, cleanliness and that 'taste of home' are the main reasons people buy.

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What this trade does most with DMAI Pro: Payments

What one click installs

This trade's ready pack; you preview it before installing and can change anything later.

7: conversation flows
21: common questions with draft answers
6: automatic follow-ups
14: intake form questions
16: customer profile fields
7: sales stages
11: menu and conversation-starter buttons
22: reply safety rules
18: ready messages
7: sample products or services

Specialised modules switched on: Shop and catalogue، Events and tickets، Shipping and delivery، Memberships and subscriptions، Advanced payments، Sensitive and emergency triage
Country-specific notes for: the UAE, EU, Iran, Kuwait, Qatar, Saudi Arabia
Sensitive or emergency messages stop the bot: the customer gets a fixed safe reply, with no AI, and the chat goes to a colleague with priority.

8 jobs this pack covers

Homemade foodPickles, jams & prepped herbsFrozen ready mealsHomemade baby foodHomemade sauces, spreads & condimentsHomemade savoury snacksLavashak, fruit leather & sour snacksSamanu & Nowruz sabzeh

Questions your customers ask

Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.

What's on tomorrow's menu?

What's the latest I can order?

Do you deliver to my area? How much is delivery?

What rice and oil do you use?

Is the meat halal?

Does the food arrive hot?

7 ready flows

Order from the daily menuCapture orders before the cooking cut-off while respecting limited capacity.

Payment & receipt confirmationCollect payment the way each country prefers, match receipts to orders and prevent fake or unlinked receipts.

Weekly / monthly lunch planTurn one-off buyers into steady subscribers (office workers, students, seniors, diet plans).

Party trays & event ordersLarger orders that need more lead time and a deposit.

Frozen meals, pickles & jams (incl. shipping to other cities)Sell shelf-stable and frozen items with correct shipping and storage rules.

Order statusAnswer 'when will my order arrive?' without the admin, using the status and tracking number stored on the order.

Report a problem with an orderHandle wrong, missing, spilled or late food the same day, with photos and compensation per policy.

Sales stages

First message
Menu viewed
Order in progress
Awaiting payment / receipt
Paid
Delivered
Regular / subscriber

Numbers worth watching in this trade (not measured by the app)

Portions sold per day vs capacity
Menu-story to order conversion rate
Active subscriptions
Share of orders cancelled or unpaid after quoting
30-day repeat order rate
Average time to confirm a payment receipt
Complaints per 100 orders

Instagram ideas for this trade

Daily 'tomorrow's menu' story with a question sticker; every reply → order flow
Comment 'menu' under a cooking reel → menu and availability sent by DM
'Only 3 portions left' story to create urgency
Highlights: 'How to order', 'Delivery areas' and 'Customer reviews'
Behind-the-scenes reels of kitchen cleanliness and fresh shopping to build trust
Ramadan campaign: comment 'iftar' → iftar menu and day booking
Ice breakers: 'Today/tomorrow menu' / 'Place an order' / 'Weekly plan' / 'Delivery fee'

A reminder sent automatically

Hi again 🌸 Still keen on the dish you asked about? Reply and I'll check it's available and book it for you.