Solutions · Fashion & apparel
DMAI Pro for Gem testing lab & jewellery appraisal
Gem testing labs and jewellery appraisers who test diamonds, coloured stones, pearls and gold and issue reports or certificates. Stone owners and jewellers DM photos and ask “Is it real? What's it worth? How much is the test and when is it ready?”. Core workflow: explain services and fees from the stored price list, book a drop-off slot, issue an intake receipt per item, announce when the report is ready and release items securely to the owner only. The bot never judges authenticity or value from photos, never makes buy offers and never gives investment advice.
What this trade does most with DMAI Pro: Booking
What one click installs
This trade's ready pack; you preview it before installing and can change anything later.
- 7
- conversation flows
- 18
- common questions with draft answers
- 4
- automatic follow-ups
- 14
- intake form questions
- 14
- customer profile fields
- 8
- sales stages
- 10
- menu and conversation-starter buttons
- 18
- reply safety rules
- 19
- ready messages
- 7
- sample products or services
- Specialised modules switched on: Document collection، Shipping and delivery، Advanced payments، Appointments
- Country-specific notes for: the UAE, Bahrain, Iran, Saudi Arabia, Türkiye
1 jobs this pack covers
Questions your customers ask
Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.
7 ready flows
Sales stages
- First message
- Inquiry
- Booked
- Item received
- Testing
- Report ready
- Collected
- Repeat client
Numbers worth watching in this trade (not measured by the app)
- Daily inquiries
- Inquiry-to-booking rate
- Average report turnaround
- Trade client share
- Repeat client rate
Instagram ideas for this trade
- Reel “Why you can't tell a real stone from a photo” + comment “TEST” → booking guide
- Behind the scenes of lab instruments (no client items shown without consent)
- Explainer post “Natural vs lab-grown diamonds” + comment “DIAMOND”
- Highlights: “Sample report” and “Intake steps”
- Ice breakers: “Diamond test fee” / “Book a stone test” / “Appraisal for insurance” / “Is my report ready?”
