Solutions · Travel, stays & tourism
DMAI Pro for Hajj, Umrah & ziyarat trips
DM assistant for licensed Hajj, Umrah and ziyarat operators: presents dates and packages, explains documents and conditions (passport, visa, vaccinations, mahram/companion rules as currently in force), takes registrations and deposits, arranges rooms and room-sharing, and sends pre-departure reminders and travel guides, respectfully and without issuing religious rulings.
What this trade does most with DMAI Pro: Booking
What one click installs
This trade's ready pack; you preview it before installing and can change anything later.
- 6
- conversation flows
- 17
- common questions with draft answers
- 5
- automatic follow-ups
- 13
- intake form questions
- 16
- customer profile fields
- 9
- sales stages
- 10
- menu and conversation-starter buttons
- 14
- reply safety rules
- 18
- ready messages
- 7
- sample products or services
- Specialised modules switched on: Document collection، Donations and campaigns، Advanced payments، Stays, tables and rentals، Appointments، Sensitive and emergency triage
- Country-specific notes for: the UAE, Iraq, Iran, Kuwait, Saudi Arabia
- Sensitive or emergency messages stop the bot: the customer gets a fixed safe reply, with no AI, and the chat goes to a colleague with priority.
2 jobs this pack covers
Hajj & Umrah operatorZiyarat trips (Karbala, Mashhad, Arbaeen)
Questions your customers ask
Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.
How much is Umrah?
When is the next departure?
What documents are needed?
Do you handle the visa?
Can women travel without a mahram?
Which vaccinations are required?
6 ready flows
Packages & datesPresent available departures by trip type, month and group size
Documents, visa & requirementsExplain current requirements (passport, visa, vaccines, age, mahram) by nationality and trip type
Registration & depositCapture pilgrim details, room and room-sharing, collect deposit and documents via a secure form
Pre-departure preparationSend itinerary, briefing session, packing list, health tips and emergency contacts
Group bookingBookings for a mosque, community or company group with a coordinator
Changes, cancellation & refundsHandle name/date changes or cancellations respectfully per the rules
Sales stages
- Inquiry
- Packages shared
- Initial registration
- Deposit paid
- Documents complete
- Visa issued
- Departed
- Returned
- Cancelled / lost
Numbers worth watching in this trade (not measured by the app)
- Inquiry-to-registration conversion
- Seat fill rate per departure
- Time to complete documents after deposit
- Cancellation rate
- Pilgrim satisfaction and repeat-trip rate
Instagram ideas for this trade
- Departure-dates post with 'comment UMRAH for prices by DM'
- Educational reels: 'Umrah document checklist' and 'Essential packing'
- Highlights: 'Licence', 'Past groups', 'Pilgrim testimonials'
- Avoid posting pilgrims' photos without consent or any imagery disrespectful to holy sites
