Solutions · Health & medical
DMAI Pro for Herbal shop (attari)
Herbal shops sell on Instagram with brewing reels, seasonal-herb posts and gift packs, and most messages are "What do you have for sleep/stomach/colds?" or "How much is your saffron per gram?". The assistant shares product, weight and price, takes orders and shipping, and sends approved brewing instructions. When someone asks for a product for a disease, it makes no therapeutic claim and only states recorded traditional/general use; if the customer is pregnant or breastfeeding, buying for a child, has a chronic condition or takes medication, a fixed "please consult your doctor or pharmacist first" message goes out and the herbalist is alerted.
What this trade does most with DMAI Pro: Customers and sales
What one click installs
This trade's ready pack; you preview it before installing and can change anything later.
- 6
- conversation flows
- 18
- common questions with draft answers
- 3
- automatic follow-ups
- 10
- intake form questions
- 11
- customer profile fields
- 7
- sales stages
- 10
- menu and conversation-starter buttons
- 16
- reply safety rules
- 18
- ready messages
- 7
- sample products or services
- Specialised modules switched on: Wholesale and business accounts، Shop and catalogue، Shipping and delivery، Advanced payments، Sensitive and emergency triage
- Country-specific notes for: the UAE, EU, Iran, Saudi Arabia
- Sensitive or emergency messages stop the bot: the customer gets a fixed safe reply, with no AI, and the chat goes to a colleague with priority.
2 jobs this pack covers
Questions your customers ask
Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.
6 ready flows
Sales stages
- First message
- Price shared
- Order placed
- Paid
- Shipped
- Delivered
- Repeat customer
Numbers worth watching in this trade (not measured by the app)
- Inquiry-to-order conversion
- Average order value
- 30-day repeat purchase rate
- Safety referrals count
- Return/damage rate
Instagram ideas for this trade
- Reel "How to brew herbal tea properly" — comment "TEA" for the price list
- Post on spotting genuine vs fake saffron (no health claims)
- Occasion gift-pack stories (Yalda, Ramadan, Eid) with link sticker
- Highlights of licences, lab certificates and shipping
