Solutions · General retail

DMAI Pro for Hobby, collectibles & fandom shop

DM assistant for RC and scale-model shops, model kits and LEGO, trading cards, anime and K-pop merchandise, comics and manga, and blind boxes. Buyers are mostly collectors or young fans asking about scale and part compatibility, album versions, card condition, authenticity, pre-orders and drop dates. The bot finds the product from a comment under its post or the customer's words (photos go to the team), talks stock and price only from the catalogue, takes pre-orders with clear terms, and leaves card valuation and authenticity calls to the shop's expert.

Download the free trial

What this trade does most with DMAI Pro: Payments

What one click installs

This trade's ready pack; you preview it before installing and can change anything later.

7: conversation flows
18: common questions with draft answers
4: automatic follow-ups
24: intake form questions
18: customer profile fields
8: sales stages
11: menu and conversation-starter buttons
16: reply safety rules
18: ready messages
7: sample products or services

Specialised modules switched on: Shop and catalogue، Shipping and delivery، Advanced payments
Country-specific notes for: the UAE, Iraq, Iran, Saudi Arabia, Türkiye

5 jobs this pack covers

Anime, K-pop & fandom merchandiseComics & manga storeDesigner toys & blind boxesHobby, RC & model-kit shopTrading cards & TCG shop

Questions your customers ask

Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.

Is it authentic, not a fake?

How many album versions? Are photocards included?

Can I choose a specific member's photocard?

When will my pre-order arrive?

Can I cancel a pre-order?

What are the odds of the secret figure?

7 ready flows

Order from a post / storyTurn a 'price?' comment or screenshot into a complete order with the right version and address

Pre-orders & group ordersTake pre-orders for albums, figures, manga or new sets with clear deposit, rough timing and cancellation terms

Spares & compatibility (RC & kits)Find the part, battery or paint that fits the customer's model and refer uncertain cases to the specialist

Trading cards: buy, sell & eventsSingles and boxes, taking customers' sell or trade offers with photos, and store tournament sign-ups

Blind boxes, drops & authenticityAnswer questions about available series, drop dates and authenticity only from the seller's data, and add people to the alert list

Bank transfer & receiptCollect the transfer receipt, have an admin match it to the order and prevent fake receipts

Order status, defects & returnsAnswer order and pre-order status from the record and log defects or missing items with photos for the admin to decide

Sales stages

First message
Product identified
Awaiting payment
Pre-ordered
Paid
Shipped
Delivered
Repeat collector

Numbers worth watching in this trade (not measured by the app)

Conversion rate
Pre-order count and value
Collector repeat-purchase rate
Customer card buy-in offers
Share of orders with defects or missing items

Instagram ideas for this trade

Blind-box or booster unboxing reel with 'comment PRICE'
Album pre-order announcement with keyword 'PREORDER' and terms in the caption
Story 'Sell or trade your cards' with a question sticker
Highlights: 'Pre-orders', 'Arrived', 'Authenticity', 'Tournaments'
Kit build-and-paint reel featuring paints and tools

A reminder sent automatically

Hi again ✨ If you still want this item, let me know and I'll place the order.