Solutions · Health & medical

DMAI Pro for Home nursing & caregiving

Families usually message under stress and in a hurry: "I need a 24-hour nurse for my mother" or "Can someone come tonight to set up a drip?". The assistant first checks for emergency signs and, if present, sends only a fixed call-emergency-services message and alerts staff. Then it asks about the patient's condition, mobility, shift type (hourly, 12-hour, live-in), caregiver gender and language and the address, collects the doctor's prescription for injections and wound care, shares pricing, books an initial home assessment and manages the weekly schedule and contract renewals.

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What this trade does most with DMAI Pro: Booking

What one click installs

This trade's ready pack; you preview it before installing and can change anything later.

5: conversation flows
18: common questions with draft answers
4: automatic follow-ups
13: intake form questions
13: customer profile fields
8: sales stages
9: menu and conversation-starter buttons
16: reply safety rules
18: ready messages
7: sample products or services

Specialised modules switched on: Field service، Memberships and subscriptions، Appointments، Sensitive and emergency triage
Country-specific notes for: the UAE, EU, Iran, Saudi Arabia
Sensitive or emergency messages stop the bot: the customer gets a fixed safe reply, with no AI, and the chat goes to a colleague with priority.

7 jobs this pack covers

Home nursingElderly & patient caregiverInjections & wound care at homeDoctor home visit (doctor on call)Palliative & hospice care at homePost-operative care & lymphatic drainagePostpartum & newborn care (maternity nurse, confinement nanny)

Questions your customers ask

Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.

Are your nurses licensed?

What's the difference between a nurse and a caregiver?

Is it more expensive at night or on holidays?

Do I need a prescription for an injection?

Do you bring the medicine?

What dose should this injection be?

5 ready flows

Request a nurse or caregiverScreen for emergencies, collect patient and shift details, quote and book an assessment

Injection, IV & dressing visitGet the prescription, confirm medicine is on hand, book a short visit

Weekly schedule & renewalManage recurring shifts, schedule changes and contract renewals

RatesShare clear rates by service and shift

Report a care issue or concernLog immediately and escalate to supervisor; deterioration to emergency services

Sales stages

First message
Screened
Quoted
Assessment pending
Carer assigned
Active care
Renewal due
Service ended

Numbers worth watching in this trade (not measured by the app)

First response time
Dispatch time for same-day visits
Inquiry-to-contract conversion
Average contract length
Renewal rate
Carer replacement requests

Instagram ideas for this trade

Post "Nurse vs elderly caregiver" — comment "NURSE" for rates by DM
Team reel showing licences (no patient faces)
Story "Home injections available tonight" with a WhatsApp button
Educational content on elderly home safety (fall prevention) with no treatment advice

A reminder sent automatically

Hi 🤍 Still looking for a carer for Thursday? Reply and we'll check who's available and arrange it.