Solutions · Home services
DMAI Pro for Laundry & dry cleaning
DM assistant for laundries and dry cleaners with pickup & delivery: sends the price list, asks service type and urgency, books pickup slots, logs stain and delicate-item notes, notifies when orders are ready or out for delivery, and manages monthly subscriptions.
What this trade does most with DMAI Pro: Booking
What one click installs
This trade's ready pack; you preview it before installing and can change anything later.
- 6
- conversation flows
- 17
- common questions with draft answers
- 4
- automatic follow-ups
- 13
- intake form questions
- 16
- customer profile fields
- 8
- sales stages
- 10
- menu and conversation-starter buttons
- 10
- reply safety rules
- 19
- ready messages
- 8
- sample products or services
- Specialised modules switched on: Shop and catalogue، Field service، Memberships and subscriptions، Advanced payments، Appointments
- Country-specific notes for: the UAE, Iran, Saudi Arabia
6 jobs this pack covers
Laundry & dry cleaningShoe & bag cleaning and repairCurtain cleaningKnife & scissors sharpeningQuilt & mattress carding (naddaf)Commercial laundry for hotels & clinics
Questions your customers ask
Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.
What are your prices?
Is pickup and delivery free?
How long does it take?
Do you do express? What's the extra?
Will the stain definitely come out?
What if my item gets damaged?
6 ready flows
Book a pickupQuickly capture service, time and address for a pickup
Price listSend prices and a quick estimate from the item list
Stains & delicate itemsCollect photos, give an honest assessment and record consent before risky cleaning
Order statusCheck readiness, delivery time and change address
Monthly subscriptionPresent monthly plans, sign up and set a fixed pickup day
Complaint: damage or missing itemLog the complaint respectfully, collect evidence and escalate to the manager
Sales stages
- Inquiry
- Pickup booked
- Collected
- In cleaning
- Ready
- Delivered & paid
- Monthly subscriber
- Lapsed
Numbers worth watching in this trade (not measured by the app)
- Pickups booked via DM per week
- On-time delivery rate
- Average order value
- Active monthly subscribers and churn
- Complaints per 100 orders
- 30-day repeat order rate
Instagram ideas for this trade
- Before/after stain reel with 'comment STAIN for prices by DM'
- Pre-Ramadan/Nowruz curtain-cleaning story offer with a booking link sticker
- Highlights: 'Prices' and 'Coverage areas'
- Behind-the-scenes kandura/shirt pressing video to show quality
A reminder sent automatically
Your pickup is in about 30 minutes 🛵 Please have your laundry bag ready.
