Solutions · Music, performing arts & media production
DMAI Pro for Luthier & instrument repair
Luthiers (Persian instruments, oud, guitar, violin), repairers and piano tuners taking build, repair and tuning requests via Instagram and WhatsApp. Custom builds come with wood, size and decoration specs, long waitlists and deposits; repairs start with a preliminary diagnosis from photos and sound clips; piano tuning is a home visit. Stage-by-stage build updates and safe delivery build trust.
What this trade does most with DMAI Pro: Booking
What one click installs
This trade's ready pack; you preview it before installing and can change anything later.
- 5
- conversation flows
- 18
- common questions with draft answers
- 4
- automatic follow-ups
- 13
- intake form questions
- 13
- customer profile fields
- 8
- sales stages
- 9
- menu and conversation-starter buttons
- 17
- reply safety rules
- 19
- ready messages
- 7
- sample products or services
- Specialised modules switched on: Shop and catalogue، Consent and waivers، Document collection، Field service، Memberships and subscriptions، Advanced payments، Quotes and projects، Appointments، Sensitive and emergency triage
- Country-specific notes for: the UAE, EU, Iraq, Iran, Saudi Arabia
- Sensitive or emergency messages stop the bot: the customer gets a fixed safe reply, with no AI, and the chat goes to a colleague with priority.
5 jobs this pack covers
Instrument maker (luthier)Oud makerInstrument repairPiano tuning & repairInstrument case & gig-bag maker
Questions your customers ask
Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.
How much does a custom build cost?
How long is the wait?
How much is the deposit and is it refundable?
Is mulberry or walnut better?
Do you have sound samples?
Can I change specs mid-build?
5 ready flows
Custom build requestCollect specs, explain the waitlist and estimate, and take a deposit to join the queue.
Repair diagnosis & estimatePreliminary diagnosis from photos and sound, price range, and drop-off arrangement.
Book a home piano tuningGet piano details and book the visit.
Build / repair statusShare order status with stage photos and estimated time.
Ready-made instrumentsOffer finished in-stock instruments to those who can't wait.
Sales stages
- Inquiry
- Estimate sent
- Deposit & waitlisted
- In build / repair
- Sound test & approval
- Balance paid
- Delivered
- Aftercare
Numbers worth watching in this trade (not measured by the app)
- Build queue length (weeks)
- Estimate-to-deposit rate
- Average repair turnaround
- On-time build delivery
- Repeat piano tuning clients
Instagram ideas for this trade
- Build-process reel (carving, inlay, sound test) + comment 'build' → DM with waitlist and estimate
- Before/after repair video with keyword 'repair' → photo and sound form
- 'Ready for sale' story with question sticker → hold
- Known musician playing a workshop instrument (collab) → comment 'price'
A reminder sent automatically
Hi 🪵 Any questions about the build estimate? Reply and we'll check when your build can start.
