Solutions · Health & medical

DMAI Pro for Medical equipment & supplies

Medical-equipment customers usually write on behalf of a parent or a newly discharged patient: "Do you rent hospital beds? We need an oxygen concentrator tonight!". The assistant works out purchase vs rental, collects specs and any required prescription (e.g. for oxygen), quotes price and deposit, books delivery and setup, reminds about extensions and pickup, and for orthotics asks for sizes with a measuring guide. No medical advice is given (such as oxygen flow or treatment choice), and if the patient shows emergency signs only a fixed call-emergency message goes out and staff are alerted.

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What this trade does most with DMAI Pro: Booking

What one click installs

This trade's ready pack; you preview it before installing and can change anything later.

5: conversation flows
16: common questions with draft answers
4: automatic follow-ups
11: intake form questions
12: customer profile fields
8: sales stages
9: menu and conversation-starter buttons
16: reply safety rules
19: ready messages
7: sample products or services

Specialised modules switched on: Shop and catalogue، Document collection، Field service، Advanced payments، Stays, tables and rentals، Appointments، Sensitive and emergency triage
Country-specific notes for: the UAE, Iraq, Iran, Saudi Arabia
Sensitive or emergency messages stop the bot: the customer gets a fixed safe reply, with no AI, and the chat goes to a colleague with priority.

11 jobs this pack covers

Post-surgery compression garments & shapewearLaser & aesthetic device rentalMedical equipment & suppliesMedical equipment rentalOrthotics & supportsDental & clinic supplies dealerDiabetic supplies & CGM sensor shopIncontinence & elderly care productsOxygen concentrators & cylinder refillProsthetics (artificial limbs)Veterinary equipment supplier

Questions your customers ask

Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.

How much is a hospital bed per month?

How much is the deposit and when is it refunded?

Can you deliver today?

Do you set it up and show us how?

What flow should we set the oxygen to?

Do I need a prescription for oxygen?

5 ready flows

Equipment rentalScreen for emergencies, pick device and period, deposit, book delivery and setup

Buy a productShare price, stock and warranty and take the order

Orthotics sizing & fittingSize via guide or book a casting appointment with prescription

Extend or end a rentalExtend, schedule pickup and refund the deposit

Device support & faultsSimple troubleshooting from the manual and technician dispatch; life-support devices prioritised

Sales stages

First message
Quoted
Order/agreement placed
Delivered & set up
Rental active
Renewal due
Device returned
Repeat customer

Numbers worth watching in this trade (not measured by the app)

Response time to urgent requests
Oxygen delivery time
Rental fleet utilisation
Average rental length and extension rate
Inquiry-to-order conversion

Instagram ideas for this trade

Reel "Electric bed set up in 20 minutes" — comment "RENT" for prices
Measuring-guide post for knee braces and compression stockings
Story "Same-day oxygen concentrator delivery available" with WhatsApp button
Highlights of licences, warranty and rental terms

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Hi 🩺 Is the device working well? Ask here if you have any usage questions.