Solutions · Health & medical
DMAI Pro for Medical tourism facilitator
Medical tourism facilitators win most patients from Iraq, the Gulf, Afghanistan, Azerbaijan and the diaspora via WhatsApp and Instagram. Each case runs for weeks with many parties: patient and companion, hospital and doctor, embassy/visa, hotel, transfers and interpreter. The assistant collects medical reports and images, routes unstable or emergency cases to a case manager with no automated reply (these patients shouldn't travel), sends the file for hospital doctor review, sends a full cost estimate (treatment, stay, visa, interpreter), takes the deposit, coordinates medical-visa documents and follows up after the patient returns home.
What this trade does most with DMAI Pro: Booking
What one click installs
This trade's ready pack; you preview it before installing and can change anything later.
- 5
- conversation flows
- 18
- common questions with draft answers
- 5
- automatic follow-ups
- 13
- intake form questions
- 16
- customer profile fields
- 8
- sales stages
- 9
- menu and conversation-starter buttons
- 19
- reply safety rules
- 19
- ready messages
- 7
- sample products or services
- Specialised modules switched on: Document collection، Advanced payments، Quotes and projects، Appointments، Sensitive and emergency triage
- Country-specific notes for: the UAE, Iraq, Iran, Saudi Arabia, Türkiye
- Sensitive or emergency messages stop the bot: the customer gets a fixed safe reply, with no AI, and the chat goes to a colleague with priority.
2 jobs this pack covers
Questions your customers ask
Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.
5 ready flows
Sales stages
- First message
- Under doctor review
- Estimate sent
- Deposit paid
- Visa in progress
- Travel confirmed
- In treatment
- Aftercare
Numbers worth watching in this trade (not measured by the app)
- Time from intake to estimate
- Estimate-to-deposit conversion
- Visa approval rate
- Patient satisfaction after return
- Response time to in-country alerts
- Share of referred patients
Instagram ideas for this trade
- Reel "Patient journey from airport to discharge" (with consent) — comment "TREATMENT" to open a case
- Arabic click-to-WhatsApp ads for Iraq and the Gulf
- Highlights of licences, partner hospitals and real accreditations
- Post "Documents you need for a medical visa"