Solutions · Fashion & apparel
DMAI Pro for Oud, bakhoor & perfume oils
Oud, bakhoor, oud-oil and mukhallat shops selling via Instagram, Snapchat and WhatsApp with smoke-and-scent videos, unboxings and gift sets. Gulf customers are connoisseurs asking about origin (Cambodi, Hindi, Muroki), grade, 'natural vs treated/fake', whether the wood sinks in water, smoke longevity and price per tola; newcomers want gift suggestions and everyday bakhoor. Ramadan, Eids, weddings and corporate gifting are peak seasons, and samples and in-store testing build trust.
What this trade does most with DMAI Pro: Payments
What one click installs
This trade's ready pack; you preview it before installing and can change anything later.
- 6
- conversation flows
- 17
- common questions with draft answers
- 5
- automatic follow-ups
- 12
- intake form questions
- 12
- customer profile fields
- 6
- sales stages
- 10
- menu and conversation-starter buttons
- 17
- reply safety rules
- 18
- ready messages
- 8
- sample products or services
- Specialised modules switched on: Shop and catalogue، Advanced payments، Sensitive and emergency triage
- Country-specific notes for: the UAE, Iraq, Iran, Kuwait, Saudi Arabia
- Sensitive or emergency messages stop the bot: the customer gets a fixed safe reply, with no AI, and the chat goes to a colleague with priority.
7 jobs this pack covers
Oud & bakhoorArabic perfume oils & mukhallatFrankincense (luban) & myrrh specialistHome fragrance, diffusers & car scentsHome scenting & aroma diffusersHome & business scent diffusersScent marketing & aroma diffusers
Questions your customers ask
Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.
How many grams is a tola?
Price per tola?
What's the difference between Cambodi, Hindi and Muroki?
Is your oud natural or treated?
Does it sink in water?
How do I burn oud properly?
6 ready flows
Oud & oil advisorRecommend origin, grade and amount by use, taste and budget
Gift sets & occasion giftingSell gift sets with engraving and wrapping, single or bulk (weddings, corporate, Ramadan)
Order samplesSell a multi-origin sample pack before a full-tola purchase
Authenticity & quality questionsHonest answers to 'natural or treated?', 'does it sink?' and certificates, from shop info only
Reorder daily bakhoorQuick reorder of the usual bakhoor/oud
Order tracking & issuesShipping status, leaking oil or wrong item
Sales stages
- First message
- Advised
- Bought samples
- Awaiting payment
- Shipped
- Repeat connoisseur
Numbers worth watching in this trade (not measured by the app)
- Average order value
- Sample-to-tola conversion
- Daily-bakhoor repurchase rate
- Gift-set sales in Ramadan/Eid
- Share of connoisseur (top-grade) customers
Instagram ideas for this trade
- Oud smoke reel + comment 'TOLA' → price DM
- 'Sink test' video for trust
- Ramadan collection story with countdown
- 'Origins guide' highlight (Cambodi, Hindi, Muroki)
- Snapchat/Instagram ad with WhatsApp button for corporate gifts
A reminder sent automatically
Hi again 🌸 If you'd like to try first, ask us and we'll check whether a sample is available.
