Solutions · Beauty & grooming

DMAI Pro for PMU, tattoo & piercing studio

Permanent-makeup (microblading, powder brows, lip blush, eyeliner), tattoo and piercing studios posting before/after work on Instagram and handling consultations and bookings via DM and WhatsApp. Clients ask 'how much? does it hurt? how long does it last? is a touch-up included? how do I choose a brow shape?'. Because it involves blood and permanent results, health screening (pregnancy, blood thinners, diabetes, keloids, isotretinoin), consent, age rules, hygiene and aftercare are essential. Legality of art tattoos and where PMU may be performed differ by country.

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What this trade does most with DMAI Pro: Booking

What one click installs

This trade's ready pack; you preview it before installing and can change anything later.

5: conversation flows
18: common questions with draft answers
4: automatic follow-ups
12: intake form questions
12: customer profile fields
7: sales stages
9: menu and conversation-starter buttons
20: reply safety rules
18: ready messages
8: sample products or services

Specialised modules switched on: Consent and waivers، Advanced payments، Appointments، Sensitive and emergency triage
Country-specific notes for: the UAE, EU, Iran, Saudi Arabia, Türkiye
Sensitive or emergency messages stop the bot: the customer gets a fixed safe reply, with no AI, and the chat goes to a colleague with priority.

6 jobs this pack covers

Permanent makeup & microbladingTattoo studioPiercingParamedical & camouflage tattooScalp micropigmentation (SMP)Tooth gems studio

Questions your customers ask

Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.

How much is microblading? Is a touch-up included?

Microblading or powder brows?

Does it hurt?

How long does it last?

How long is healing?

My wedding is in a week — can I do it now?

5 ready flows

PMU consultation & bookingChoose the right technique, screen health, quote incl. touch-up and book with a deposit

Tattoo design & booking requestOnly where legal: collect idea, size, placement and references; quote and design deposit

Ear & body piercing bookingBook respecting age, parental consent and local rules, with sterile jewellery choice

Touch-up bookingBook the included 4–8 week touch-up or a paid annual refresh

Aftercare & concernsSend aftercare and catch red-flag symptoms for urgent referral

Sales stages

Inquiry
Health screened
Quoted
Booked with deposit
Treated
Touch-up due
Annual refresh

Numbers worth watching in this trade (not measured by the app)

Consultation-to-booking conversion
Touch-up return rate
Annual refresh rate
No-show rate
Post-treatment complaints/complications

Instagram ideas for this trade

Brow before/after reel + comment 'BROWS' → DM with price and photo request
'Aftercare' and 'Who shouldn't book' highlights
'Healing day-by-day' story series
Licence and hygiene post (single-use needles) for trust