Solutions · Health & medical
DMAI Pro for Private hospital & day-surgery centre
Private hospitals and day-surgery centres get DMs on Instagram and WhatsApp like “Which department should I see for this?”, “What does the surgery package include?”, “Do you accept my insurance?”, “Do you have private rooms?” and, from foreign patients, “a cost estimate and a visa letter”. Core workflow: screen red-flag symptoms and send emergencies straight to emergency care, route to the right department and doctor, book visits, collect documents for a surgery estimate, have the insurance desk check cover and pre-approval, and answer admission and stay questions from stored info. The bot never diagnoses, never confirms a procedure is suitable and never guarantees outcomes; treatment decisions belong to the doctor.
What this trade does most with DMAI Pro: Booking
What one click installs
This trade's ready pack; you preview it before installing and can change anything later.
- 8
- conversation flows
- 18
- common questions with draft answers
- 4
- automatic follow-ups
- 16
- intake form questions
- 15
- customer profile fields
- 9
- sales stages
- 11
- menu and conversation-starter buttons
- 18
- reply safety rules
- 18
- ready messages
- 6
- sample products or services
- Specialised modules switched on: Document collection، Advanced payments، Appointments، Sensitive and emergency triage
- Country-specific notes for: the UAE, Iraq, Iran, Saudi Arabia, Türkiye
1 jobs this pack covers
Questions your customers ask
Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.
8 ready flows
Sales stages
- First message
- Routed
- Booked
- Documents
- Estimate
- Pre-approval
- Admitted
- Discharged
- Follow-up
Numbers worth watching in this trade (not measured by the app)
- Time to first reply
- Message-to-appointment rate
- Emergency redirects
- Time to surgery estimate
- International patient leads
- No-show rate
Instagram ideas for this trade
- Reel introducing departments and doctors (no “best” claims, no unapproved before/after) + comment “BOOK”
- Story: “Send your insurance details, our insurance desk will check”
- Highlights: “Admission: what to bring” and “Visiting hours”
- Post “International patients: how to send your documents” + comment “INTL”
- Ice breakers: “Book an appointment” / “Surgery package cost” / “Is my insurance accepted?” / “I'm an international patient”
