Solutions · Industry, wholesale & recycling

DMAI Pro for Second-hand & scrap buyers

Second-hand buyers (furniture and appliances), used phone and electronics buyers, scrap metal dealers and recycling/e-waste companies. This is reverse commerce: the customer sells and the business makes an offer. DMs are usually photos with 'how much will you pay?'. The assistant should capture category, brand/model, age, condition, quantity/weight, location and access (floor, lift, building permit) and clear-out date, request photos from several angles, give an initial range and state clearly that the final price follows on-site inspection and changes only if condition differs from the photos, schedule pickup and agree payout (cash/transfer). For phones/laptops: proof of ownership, IMEI check and data wipe; for scrap: today's per-kg rate; for companies: data-destruction and recycling certificates. Suspected stolen goods are never bought.

Download the free trial

What this trade does most with DMAI Pro: Booking

What one click installs

This trade's ready pack; you preview it before installing and can change anything later.

6: conversation flows
18: common questions with draft answers
4: automatic follow-ups
14: intake form questions
17: customer profile fields
7: sales stages
10: menu and conversation-starter buttons
18: reply safety rules
19: ready messages
6: sample products or services

Specialised modules switched on: Wholesale and business accounts، Consent and waivers، Document collection، Field service، Advanced payments، Quotes and projects، Appointments
Country-specific notes for: the UAE, Iran, Kuwait, Saudi Arabia

10 jobs this pack covers

Natural hair buyer & human-hair supplierUsed furniture & appliance buyerScrap buyerRecycling & e-wastePlastic recycling & regranulationCardboard, paper & plastic waste buyerStock lots & liquidation buyerThrift & general consignment shopUsed cooking oil collectionCharity shop (donated goods)

Questions your customers ask

Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.

How much for my sofa/fridge?

Why is your offer lower than Dubizzle listings?

Can the price change at pickup?

Do you collect? Any fee?

Can you come today?

When do I get paid?

6 ready flows

Instant offer from photosCollect photos and details and give an initial range

Sell a used phone or laptopAccurate pricing with ownership checks and device prep

Sell scrap & e-wasteEstimate weight and metal type, quote today's rate, schedule pickup

House/office clearance buyoutAssess all contents via video or visit and make a lump-sum offer

Pickup, final inspection & payoutSchedule, confirm on site and pay with a receipt

Corporate IT recycling & data destructionCollect office IT with destruction and recycling certificates

Sales stages

First message
Photos received
Initial offer sent
Accepted
Pickup booked
Inspected & paid
Declined / no deal

Numbers worth watching in this trade (not measured by the app)

Time to first offer
Offer acceptance rate
Initial vs final offer variance
Resale margin
Pickups per day
Kg recycled per month

Instagram ideas for this trade

'Turn your stuff into cash before moving' reel + 'Comment SELL'
Daily copper/aluminium rate story with auto reply
'Send a photo, get an offer' click-to-DM ad
Highlights: 'What we buy' and 'What to bring'

A reminder sent automatically

Hi 🙂 We just need a few photos to make an offer 📸