Solutions · Pets, livestock & agriculture

DMAI Pro for Veterinary pharmacy

Veterinary pharmacies and stores selling medicines, vaccines, dewormers, supplements, hygiene products and equipment for livestock, poultry, horses and pets. Farmers, poultry farms and pet owners DM or WhatsApp a photo of a drug label or a sick animal and ask about stock, pack size and delivery. The bot quotes stock and price from the catalogue, handles prescription drugs and vaccines only with a vet's prescription or approval and the pharmacy's responsible professional, refers meat, milk and egg withdrawal periods to the label and the vet only, and never diagnoses from photos or sets doses.

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What this trade does most with DMAI Pro: Customers and sales

What one click installs

This trade's ready pack; you preview it before installing and can change anything later.

6: conversation flows
17: common questions with draft answers
4: automatic follow-ups
12: intake form questions
14: customer profile fields
8: sales stages
10: menu and conversation-starter buttons
16: reply safety rules
19: ready messages
6: sample products or services

Specialised modules switched on: Wholesale and business accounts، Shop and catalogue، Document collection، Shipping and delivery، Advanced payments، Sensitive and emergency triage
Country-specific notes for: the UAE, AF, Iraq, Iran, Saudi Arabia, Türkiye

1 jobs this pack covers

Veterinary pharmacy

Questions your customers ask

Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.

Do you have this medicine? What's the price?

How much should I give a 40 kg sheep?

After this drug, when can the milk or meat be used?

My sheep is coughing; what should I give it?

Do antibiotics need a prescription?

Do you ship vaccines to other towns?

6 ready flows

Vet product orderFind the product, check if it needs a prescription, place the order and take payment

Prescription drugs & vaccinesPrescription drugs and vaccines only with a vet's prescription or approval and the pharmacist's decision

Sick animal (no diagnosis)Safe reply to photos or descriptions of a sick animal: no diagnosis or dose, with prompt vet referral

Farm & clinic bulk orderCollect volume-order details and pass them to wholesale

Order trackingShare order status and tracking code from the system

Returns & product issuesLog product issues and route side effects to the pharmacist

Sales stages

Inquiry
Product identified
Prescription review
Order placed
Paid
Shipped
Delivered
Repeat customer

Numbers worth watching in this trade (not measured by the app)

Product inquiries per day
Inquiry-to-order rate
Prescription requests routed to the pharmacist
Response time to urgent cases
Average bulk-order value
Return and cold-chain damage rate

Instagram ideas for this trade

Comment 'PRICE' under a dewormer post → DM with stock and pack sizes
Story 'New arrivals' for farm and pet products
General educational post (storing vaccines, reading labels) with no treatment advice
Sick-animal photo in DMs → 'sick animal' path and vet referral

A reminder sent automatically

Hi again 🌿 Still need the product you asked about? Reply and we'll check stock and place the order.