Solutions · Pets, livestock & agriculture

DMAI Pro for Veterinary clinic

Veterinary clinics and hospitals for pets (dogs, cats, birds, rabbits and rodents, tortoises) offering consultations, vaccinations, parasite control, neutering, dentistry, surgery, lab tests and ultrasound, hospitalisation, a pet shop and sometimes boarding and grooming. In the Gulf, falcon hospitals and pet-travel paperwork are also common. They attract clients on Instagram with case stories, care tips and service highlights. Messages fall into two groups: routine (“How much is a cat vaccine?”, “When should I neuter?”) and emergencies (“My dog ate chocolate”, “My cat can't pee”) that must be triaged immediately and sent to 24/7 emergency care. Species, age, weight and vaccine history are the backbone of the record.

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What this trade does most with DMAI Pro: Booking

What one click installs

This trade's ready pack; you preview it before installing and can change anything later.

6: conversation flows
19: common questions with draft answers
7: automatic follow-ups
14: intake form questions
14: customer profile fields
7: sales stages
10: menu and conversation-starter buttons
17: reply safety rules
18: ready messages
8: sample products or services

Specialised modules switched on: Document collection، Advanced payments، Appointments، Sensitive and emergency triage
Country-specific notes for: the UAE, EU, Iran, Saudi Arabia
Sensitive or emergency messages stop the bot: the customer gets a fixed safe reply, with no AI, and the chat goes to a colleague with priority.

7 jobs this pack covers

Veterinary clinicMobile vetFalcon hospitalPet physiotherapy & hydrotherapyVeterinary lab & imaging (incl. DNA bird sexing)Large-animal & farm-call vetLivestock artificial insemination & genetics

Questions your customers ask

Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.

How much is a consultation?

Are you open 24/7?

How much is a cat vaccine and how many doses?

How much is cat spaying and from what age?

Do you treat birds?

My dog ate chocolate — what do I do?

6 ready flows

Pet emergencyIdentify urgency and send the owner straight to the clinic or a 24/7 emergency service

Book a consultationCreate a record and book for illness or a check-up

Vaccines & parasite controlBook vaccines and activate periodic reminders

Spay/neuter & surgeryBook surgery and send fasting instructions

Post-op / discharge follow-upCheck on the pet and catch warning signs

Grooming bookingBook grooming and bath

Sales stages

First message
Triaged
Record created
Appointment booked
Visited
Treatment / follow-up
Regular client (vaccine reminders)

Numbers worth watching in this trade (not measured by the app)

Emergency response time
Bookings from DMs
Return rate for reminded vaccines
Active patient records
No-show rate

Instagram ideas for this trade

Reel “What to do if your dog eats chocolate” with an emergency button in DM
Annual vaccine campaign with the keyword “VACCINE”
Ice breakers: “Emergency”, “Book a visit”, “Vaccines & deworming”, “Spay/neuter”
Stories of recovered patients (with owner consent) and vet introductions
Automatic pet-birthday greeting with a check-up offer
Reel “Signs of heatstroke in dogs” during Gulf summers