Solutions · General retail
DMAI Pro for Books & stationery
Online bookshops, language and exam-prep book sellers, and fancy stationery pages (notebooks, planners, pens, stickers, art supplies). Customers send a cover photo or title and ask 'in stock? which translation? which edition?'. For foreign and language books, original vs reprint and edition matter. Orders spike at back-to-school and exam time, and school supply lists are common.
What this trade does most with DMAI Pro: Payments
What one click installs
This trade's ready pack; you preview it before installing and can change anything later.
- 6
- conversation flows
- 16
- common questions with draft answers
- 5
- automatic follow-ups
- 13
- intake form questions
- 14
- customer profile fields
- 8
- sales stages
- 10
- menu and conversation-starter buttons
- 16
- reply safety rules
- 18
- ready messages
- 6
- sample products or services
- Specialised modules switched on: Shop and catalogue، Advanced payments
- Country-specific notes for: the UAE, EU, Iran, Saudi Arabia
19 jobs this pack covers
Supplementary textbooks & test books (Iraqi malazim)Art supplies shopCraft-making supplies (resin, moulds, wax, soap base, beads)Printing consumables supplier (toner, ink, rolls)BookstoreStationery shopOffice suppliesUsed booksPublisher & self-publishingE-books & audiobooksReligious goods & Islamic booksChildren's bookstoreLuxury & fountain pen shopPersian bookstore abroadPersonalized children's storybooksPlanners, journals & stickers brandTest-prep & supplementary textbook shopHajj, Umrah & Arbaeen pilgrim suppliesToner & ink cartridge refill and sales
Questions your customers ask
Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.
Is this book in stock?
Which translation do you have?
Original or reprint? Which edition?
What's the discount?
Does it come with audio?
Can you source books you don't stock?
6 ready flows
Book lookup & orderFind the right book (translation/publisher/edition), confirm stock and price, and place a multi-book order
School supply listTurn a school-list photo into a full basket
Bank transfer & receipt checkCollect payment the usual Instagram way, match receipts to orders, block fake or unlinked receipts
Back-in-stock alertKeep customers whose item is out of stock
Order statusAnswer 'when will it arrive?' without the admin, using the order's status and tracking
Returns & exchangesLog return/exchange requests with photo and reason, then hand off for the decision
Sales stages
- First message
- Titles identified
- Cart
- Awaiting payment
- Paid
- Shipped
- Delivered
- Loyal reader
Numbers worth watching in this trade (not measured by the app)
- Number of orders
- Average books per order
- Waitlist conversion
- Back-to-school sales
- Repeat purchase rate
Instagram ideas for this trade
- Comment 'IN STOCK?' under a book post → price and editions by DM
- Story 'New this week' with a question sticker
- Back-to-school campaign with the keyword 'LIST'
- Reel '5 books for…' + comment 'BOOK' to get the list and prices
A reminder sent automatically
Hi again 🌸 Still after the book you asked about? Reply and I'll check stock and order it for you if you like.
