Solutions · Logistics & delivery

DMAI Pro for Courier & parcel delivery

Bike couriers, city and intercity parcel services and e-commerce COD delivery. Customers ask in DMs and WhatsApp 'how much from A to B? Is a rider available now? Where's my parcel?'. The assistant should capture pickup and drop-off as location pins, parcel type and size/weight, urgency, COD amount (if any) and receiver details, quote from the rate table, book and dispatch, share a tracking code, and handle tracking, failed deliveries and damage claims. For online sellers, business accounts, daily pickups and COD remittance matter. Prohibited items (flammables, weapons, drugs, uncontracted cash, etc.) are refused.

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What this trade does most with DMAI Pro: Booking

What one click installs

This trade's ready pack; you preview it before installing and can change anything later.

6: conversation flows
18: common questions with draft answers
4: automatic follow-ups
15: intake form questions
19: customer profile fields
8: sales stages
10: menu and conversation-starter buttons
17: reply safety rules
19: ready messages
6: sample products or services

Specialised modules switched on: Shop and catalogue، Field service، Shipping and delivery، Appointments، Sensitive and emergency triage
Country-specific notes for: the UAE, Iran, Kuwait, Saudi Arabia
Sensitive or emergency messages stop the bot: the customer gets a fixed safe reply, with no AI, and the chat goes to a colleague with priority.

6 jobs this pack covers

Courier & same-day deliveryIntercity parcel shippingInternational express document courier agentLuggage storage & luggage deliveryMedical & lab specimen courierPrivate postal agency office

Questions your customers ask

Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.

How much is a city delivery?

When will the rider arrive?

Will it arrive today?

Do you ship to other cities?

What is volumetric weight?

Can you collect cash from my customer?

6 ready flows

Book a deliveryCapture pickup, drop-off, parcel and receiver; quote and dispatch

Quick price checkInstant answer to 'how much from A to B?'

Track a parcelAutomated 'where's my parcel?'

Failed delivery & rescheduleNew time, new address or return to sender

Business account for sellers (COD)Onboard online sellers for daily delivery and COD

Damage or loss claimLog a documented claim for fair review

Sales stages

First message
Quoted
Booked
Picked up
In transit
Delivered
Failed / returned
Business client

Numbers worth watching in this trade (not measured by the app)

Time to pickup
On-time delivery rate
First-attempt delivery rate
Damage/loss rate
COD remittance time
Active business accounts

Instagram ideas for this trade

'Rider in 30 minutes' story with auto price reply
Seller post: 'COD delivery, weekly payouts' + comment 'PARTNER'
Highlights: 'Prohibited items' and 'Packing right'
'I need a courier' ice breaker in DM and WhatsApp

A reminder sent automatically

Seen the delivery price? 🛵 Shall I book it so we can arrange a rider for you?