Solutions · Events, flowers & gifts
DMAI Pro for Funeral & memorial services
Funeral and memorial services: condolence majlis and memorial ceremonies, catering, reciters, flowers and wreaths, obituary notices and banners, transport, gravestones and 3rd/7th/40th-day and anniversary arrangements. The assistant replies with the utmost respect and calm, asks only essential questions, connects the family quickly to a human coordinator and never upsells or pressures.
What this trade does most with DMAI Pro: Payments
What one click installs
This trade's ready pack; you preview it before installing and can change anything later.
- 6
- conversation flows
- 16
- common questions with draft answers
- 3
- automatic follow-ups
- 13
- intake form questions
- 18
- customer profile fields
- 7
- sales stages
- 10
- menu and conversation-starter buttons
- 17
- reply safety rules
- 19
- ready messages
- 7
- sample products or services
- Specialised modules switched on: Shop and catalogue، Events and tickets، Field service، Advanced payments، Quotes and projects، Appointments، Sensitive and emergency triage
- Country-specific notes for: the UAE, Bahrain, Iraq, Iran, Saudi Arabia
- Sensitive or emergency messages stop the bot: the customer gets a fixed safe reply, with no AI, and the chat goes to a colleague with priority.
9 jobs this pack covers
Funeral & memorial servicesObituary notices & bannersGravestone makingRepatriation of the deceasedCemetery plots & family mausoleumsQuran reciters & maddah for ceremoniesGrave visit & maintenance on behalfMemorial videos & online condolence pagesPet aftercare: burial, cremation & memorials
Questions your customers ask
Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.
What do we need to do right now?
How soon is the burial?
What does a memorial ceremony cost?
Can you set up today?
What does the catering include?
Can you provide a Quran reciter?
6 ready flows
Immediate needOffer condolences, understand the need and connect the family to a coordinator
Plan a condolence / memorial ceremonyGather essential details with minimal questions and send an estimate
Obituary notice & bannerCollect text and photo, send proof for approval and print fast
Gravestone orderRecord stone specs and text, approve design and arrange installation
Send condolence flowersOrder wreaths or flowers on behalf of friends and colleagues
Remembrance remindersRespectfully record 7th, 40th and anniversary dates with family consent
Sales stages
- First contact
- Coordinator assigned
- Arrangements agreed
- In progress
- Ceremony completed
- Settled
- Remembrance reminders (consented)
Numbers worth watching in this trade (not measured by the app)
- Response and call-back time for urgent cases
- Share of ceremonies without operational issues
- Family satisfaction (optional feedback)
- Banner delivery time after approval
- Referral rate from previous families
Instagram ideas for this trade
- Calm, simple posts presenting services without discounts or salesy slogans
- Guide highlight: 'First steps after a loss'
- Sample banner/notice designs without real people's details
- Direct call and WhatsApp buttons in bio for urgent cases
A reminder sent automatically
Respectfully, the 40th-day remembrance is on Thursday. If you wish, we can take care of the arrangements.
