Solutions · Home services
DMAI Pro for Home repair / handyman (plumbing, electrical, HVAC)
Plumbers, electricians, boiler and AC technicians, installers and general handymen who show up on Instagram with job videos and tips. Messages are often urgent: ‘water is leaking’, ‘the breaker keeps tripping’, ‘the boiler won't start’, ‘the AC isn't cooling’. The bot must detect urgency, collect photos/video and location, state the call-out/inspection fee and base rates, give safety instructions for dangerous cases (gas smell, sparks) and book a technician visit.
What this trade does most with DMAI Pro: Booking
What one click installs
This trade's ready pack; you preview it before installing and can change anything later.
- 6
- conversation flows
- 18
- common questions with draft answers
- 4
- automatic follow-ups
- 11
- intake form questions
- 13
- customer profile fields
- 8
- sales stages
- 10
- menu and conversation-starter buttons
- 17
- reply safety rules
- 18
- ready messages
- 7
- sample products or services
- Specialised modules switched on: Field service، Memberships and subscriptions، Advanced payments، Quotes and projects، Appointments، Sensitive and emergency triage
- Country-specific notes for: the UAE, Iran, Kuwait, Qatar, Saudi Arabia
- Sensitive or emergency messages stop the bot: the customer gets a fixed safe reply, with no AI, and the chat goes to a colleague with priority.
20 jobs this pack covers
HandymanPlumberElectricianHouse painterLocksmithFurniture assembly & TV mountingElderly & accessibility home modificationsChildproofing installationDrain unblocking & sewer line cleaningEarthing & lightning protectionGas piping & leak testingWater leak detection (non-destructive)Mobile weldingOn-site carpenter (doors, cabinets, hinges)Septic tank emptying & sewage tankerTile grout renewal & bathroom resealingWater pumps, booster pumps & tanksWell digging & moqanni (water and soak wells)Facility management & annual maintenance contractsWater tanks, booster pumps & pump rooms
Questions your customers ask
Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.
What's the call-out fee?
Can you come right now?
Do you come at night or on holidays?
How much to replace a tap?
Do you bring the parts?
Is your work guaranteed?
6 ready flows
EmergencySafety first, then immediate dispatch
Photo estimate & bookingCollect description, photos and location and book a visit
Approve a large-job estimateFor big jobs (re-piping, rewiring, full-unit painting) a written estimate and advance payment
Seasonal AC / boiler serviceSell preventive servicing before the season
Annual maintenance contractTurn one-off customers into yearly contracts with scheduled visits.
Warranty callbackIf the problem returns after a repair, handle it quickly under warranty.
Sales stages
- First message
- Info & photos received
- Visit booked
- Inspected
- Estimate approved
- Job done
- Paid
- Repeat customer
Numbers worth watching in this trade (not measured by the app)
- Emergency response time
- Message-to-dispatch rate
- Average ticket
- Callback rate
- Repeat customers
- Seasonal service & AMC revenue
Instagram ideas for this trade
- Reel ‘3 signs your AC/boiler is failing’ + ‘DM us a photo of the error’
- Seasonal story ‘AC service discount’ with a keyword
- Highlights with rates and service area
- Ice breakers: ‘Emergency’ / ‘Photo estimate’ / ‘AC/boiler service’ / ‘Areas covered’
