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DMAI Pro for Industrial & commercial equipment service

Companies and workshops that repair, install and service industrial and commercial equipment: cold rooms and commercial refrigeration, coffee machines, air compressors, PLC and automation, hydraulics and pneumatics, machinery, industrial sewing machines, scales and weighbridges, and water treatment. The assistant records equipment type, brand/model, fault and video, spots urgent cases (line stopped, stock at risk) and alerts the on-call technician at once, books site visits, collects project quote requests (such as a new cold room) and maintenance-contract leads, gets written quote approval and advance payment, and never tells anyone to open live or pressurised equipment.

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What this trade does most with DMAI Pro: Booking

What one click installs

This trade's ready pack; you preview it before installing and can change anything later.

12
conversation flows
17
common questions with draft answers
4
automatic follow-ups
30
intake form questions
29
customer profile fields
11
sales stages
11
menu and conversation-starter buttons
25
reply safety rules
20
ready messages
11
sample products or services

9 jobs this pack covers

Air compressor sales & serviceEspresso & coffee machine sales and servicingCold rooms & commercial refrigerationHydraulics & pneumaticsIndustrial automation & PLC programming servicesIndustrial machine repair & maintenanceIndustrial sewing machines sales & repairIndustrial water treatment & RO plantsWeighing scales & calibration

Questions your customers ask

Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.

Is there a call-out fee?
Do you come at night or on holidays?
Our cold room stopped—what about the stock?
Just recharge the gas
How much does a cold room cost?
Are your parts genuine?

12 ready flows

Equipment breakdown repairCapture equipment, model, fault and video; triage urgency; choose a service mode and book the visit
Urgent call-out (line stop / chilling failure)Safety message, capture location and phone, alert the on-call technician at once
Cold room project quoteCapture site type, temperature, size, goods and site photos; explain price drivers and book a survey
Quote approvalShare the inspection result and quote and get written approval before work starts
Maintenance contractCapture site type, equipment, unit count and frequency and pass it to the team for a proposal
Scale calibration & repairCapture purpose, scale type/capacity and count, location, and book the job
Buy equipment (new & used)Capture equipment type, usage and site constraints, suggest from the owner's stock and hand to sales
PLC & automation requestCapture the need, controller brand, description and files; choose on-site or remote and book
Water treatment & RO serviceCapture service type, water source, capacity and analysis; book a visit or sampling
Job statusAuto-answer 'where is our job at?'
Job completion & paymentNotify completion and testing, share the service report and take payment
Warranty callbackHandle repeat faults after a repair; urgent cases go to the urgent path

Sales stages

  1. New request
  2. Survey booked
  3. Inspected
  4. Quote sent
  5. Approved
  6. Awaiting parts
  7. In progress
  8. Completed & tested
  9. Paid
  10. Contract customer
  11. Declined

Numbers worth watching in this trade (not measured by the app)

Instagram ideas for this trade