Solutions · Fashion & apparel

DMAI Pro for Jewellery & gold

Gold shops and jewellery galleries (plus silver and fashion-jewellery sellers) showing necklaces, bracelets, rings, bridal sets and name pendants on Instagram. Gold is priced live; in the Gulf: weight × daily gram rate (22K or 21K) + making charge + VAT; in Iran: weight × daily 18K rate + making fee + seller profit (~7%) + VAT on making and profit. Customers ask ‘how many grams? what's the price with making?’, about invoices and hallmarks, exchange and buy-back, and ring size. Shipping must be insured, and trust is everything.

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What this trade does most with DMAI Pro: Payments

What one click installs

This trade's ready pack; you preview it before installing and can change anything later.

6: conversation flows
18: common questions with draft answers
4: automatic follow-ups
15: intake form questions
16: customer profile fields
7: sales stages
10: menu and conversation-starter buttons
17: reply safety rules
19: ready messages
7: sample products or services

Specialised modules switched on: Shop and catalogue، Document collection، Field service، Shipping and delivery، Advanced payments، Appointments، Sensitive and emergency triage
Country-specific notes for: the UAE, Iraq, Iran, Kuwait, Saudi Arabia, Türkiye
Sensitive or emergency messages stop the bot: the customer gets a fixed safe reply, with no AI, and the chat goes to a colleague with priority.

21 jobs this pack covers

Gold shopSilver jewelleryDiamonds & engagement ringsCustom name jewelleryGemstones, agate & turquoiseFashion / costume jewelleryPrayer beads (misbaha)Watch shopWatch & jewellery repairJewellery designerAgate engraving & ring-mount makingGold assay, melting & refiningGold coins & bullion dealerGold jewellery manufacturing workshop (B2B)Jewellery plating & refinishingLab-grown diamond & moissanite jewellerNatural pearl dealer & jewellerPre-owned luxury watch dealerUsed gold & jewellery buyerGem & agate seal engraving (hakkaki)Gold jewellery wholesale to retailers

Questions your customers ask

Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.

How many grams is it? What's the price with making?

What's your making charge?

Do you give an official invoice?

What karat is it? Is it hallmarked?

Is shipping gold safe? Is it insured?

Will you buy it back later?

6 ready flows

Today's price for a pieceQuote today's price transparently, broken down into weight, making, margin and VAT.

Buy & insured shippingLock the price with payment, record invoice details and ship securely.

Name pendant orderCapture the exact text and font of a custom pendant.

Showroom appointmentBring customers in for big purchases (bridal sets).

Exchange & buy-backExplain exchange/buy-back rules clearly and refer to staff.

Order statusAnswer ‘when will my order arrive?’ without an admin by reading status and tracking from the order.

Sales stages

First message / price
Piece selected
Price locked
Paid
Invoiced & insured shipping
Delivered
Occasion customer

Numbers worth watching in this trade (not measured by the app)

Quote-to-payment conversion
Average weight sold
Showroom appointments booked
Price response time
Occasion sales

Instagram ideas for this trade

Comment ‘price’ under a piece Reel → DM with weight and today's price
Comment ‘name’ under a name-pendant post → pendant order flow
Daily story ‘Today's gold rate’ + ‘light pieces under 2 g’
Before Eid, Valentine's, Mother's Day and wedding season: ‘gift’ comment campaign
Ice breakers: ‘Piece price’ / ‘Name pendant’ / ‘Showroom visit’ / ‘Buy-back & exchange’

A reminder sent automatically

Gold prices change daily; if you still want this piece, tell me and I'll recalculate the current price.