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Solutions · Fashion & apparel

DMAI Pro for Perfume shop

Perfume stores and Instagram pages selling original fragrances, decants (5-30 ml poured from the original bottle), testers and inspired-by essence oils by the gram; in the Gulf, oud, bakhoor and oud oil are also a major share of sales. Customers ask "Is it original? Tester or sealed?", "How long does it last, how is the projection?", "What does it smell like?" and "What would you suggest as a gift for a man?". Recommending by notes and taste, and being fully transparent about the product type (sealed original, tester, decant, inspired-by oil), is the key to trust.

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What this trade does most with DMAI Pro: Payments

What one click installs

This trade's ready pack; you preview it before installing and can change anything later.

7
conversation flows
20
common questions with draft answers
6
automatic follow-ups
15
intake form questions
16
customer profile fields
8
sales stages
11
menu and conversation-starter buttons
22
reply safety rules
18
ready messages
8
sample products or services

3 jobs this pack covers

Perfume shopPerfume decants & samplesCustom perfume blending

Questions your customers ask

Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.

Is it original? How can I tell?
Tester or sealed? What's the difference?
What's a decant? Do you pour it from the original bottle?
How long does it last? Is the projection good?
What does it smell like? What are the notes?
What do you recommend as a gift for a man?

7 ready flows

Scent finder (fragrance consultation)Find a scent that fits the taste or the gift, and suggest a decant to try first.
Order from a post / storyTurn a "price?" comment or a product screenshot into a complete order with the right variant and address.
Payment (transfer / link) & receipt checkCollect payment the usual Instagram way, match the receipt with the order, and prevent fake receipts or receipts without an order code.
Authenticity questionBuild trust by explaining the source and signs of authenticity.
Back-in-stock alertDon't lose a customer whose chosen variant is out of stock.
Order statusAnswer "when will my order arrive?" without involving the admin, by reading the status and tracking code from the order itself.
Returns & exchangesLog exchange/return requests neatly with photo and reason, then hand over to a human for the final decision.

Sales stages

  1. First message
  2. Scent consultation
  3. Fragrance, type & size chosen
  4. Awaiting payment
  5. Paid
  6. Shipped
  7. Delivered
  8. Bought full bottle after decant

Numbers worth watching in this trade (not measured by the app)

Instagram ideas for this trade

A reminder sent automatically

Hi again. Still interested in the fragrance you asked about? Reply here and we'll check stock and place the order.