Solutions · Logistics & delivery

DMAI Pro for Shop-from-abroad & import agent

Personal shoppers and buying agents who purchase from Amazon, Noon, Shein, Trendyol, Dubai and Turkish stores or Chinese suppliers and deliver to the door (Iran, Iraq, the Gulf or Europe). Most DMs are a link or screenshot asking 'can you get this for me? How much will it be?'. The assistant should capture links, size/colour/quantity, destination country and city and shipping speed; check availability and shippability; give a transparent, itemised price (item price, FX rate, fee, shipping on estimated weight, estimated customs, local delivery) and timeline; take prepayment, share the purchase receipt/order screenshot and update each stage (purchased, at warehouse, shipped, customs, delivered). Restrictions matter: some stores don't ship to some countries and exporting certain goods (e.g. US-origin technology to Iran) is prohibited under sanctions rules; prohibited, counterfeit or dangerous goods are never bought, and international returns are often impossible.

Download the free trial

What this trade does most with DMAI Pro: Customers and sales

What one click installs

This trade's ready pack; you preview it before installing and can change anything later.

6: conversation flows
18: common questions with draft answers
4: automatic follow-ups
13: intake form questions
18: customer profile fields
8: sales stages
10: menu and conversation-starter buttons
12: reply safety rules
18: ready messages
6: sample products or services

Specialised modules switched on: Shop and catalogue، Document collection، Shipping and delivery، Advanced payments، Quotes and projects، Sensitive and emergency triage
Country-specific notes for: the UAE, Iraq, Iran, Saudi Arabia, Türkiye
Sensitive or emergency messages stop the bot: the customer gets a fixed safe reply, with no AI, and the chat goes to a colleague with priority.

5 jobs this pack covers

Fashion sourcing agent & wholesale buying toursShop-from-abroad & personal shopperImport-to-order from ChinaUS/EU address & package forwarding (mailbox)Sourcing agent & quality inspection

Questions your customers ask

Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.

How is the final price calculated?

What exchange rate do you use?

How long until it arrives?

Do I pay everything upfront?

How do I know you've bought it?

Can I return it if it doesn't fit?

6 ready flows

Quote from linkTurn a link/screenshot into an itemised landed price

Deposit & purchaseCollect prepayment, buy, and share the order receipt

China sourcing & importCapture specs, quantity and target price for supplier RFQs

Order trackingReport the order stage from purchase to delivery

Warehouse arrival & shipping paymentNotify arrival, final weight and collect shipping

Item issue / returnFairly review wrong, missing or damaged items

Sales stages

First message
Quoted
Deposit paid
Purchased
At origin warehouse
In transit / customs
Delivered
Repeat customer

Numbers worth watching in this trade (not measured by the app)

Link-to-quote time
Quote-to-payment rate
Payment-to-purchase time
Estimated vs final weight variance
Total lead time to delivery
Repeat customer rate

Instagram ideas for this trade

'Send a link, get a price' story with auto reply
Customer haul unboxing reel + 'Comment LINK'
Weekly group-shipment cut-off post
Highlights: 'How we price' and 'Items we can't ship'

A reminder sent automatically

Hi 🙂 Still want us to buy it? Let us know and we'll check stock in your size.