Solutions · Beauty & grooming

DMAI Pro for Spa & massage centre

Spa, massage and relaxation centres offering Swedish relaxation massage, deep tissue, hot stone, sports massage, reflexology, pregnancy massage, Moroccan bath, facials and couples/gift packages; some also offer on-site service (hotel/home). In Iran licensed centres usually assign a same-gender therapist and run separate sessions; many Gulf spas also have separate ladies' and men's sections. They sell on Instagram with calming visuals, occasion packages (birthdays, Valentine's, Mother's Day, Eid) and gift cards. Before booking, contraindications (pregnancy, blood clots/severe varicose veins, recent surgery, fever, skin conditions) and pressure preference must be asked.

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What this trade does most with DMAI Pro: Booking

What one click installs

This trade's ready pack; you preview it before installing and can change anything later.

6: conversation flows
17: common questions with draft answers
5: automatic follow-ups
13: intake form questions
9: customer profile fields
7: sales stages
10: menu and conversation-starter buttons
17: reply safety rules
19: ready messages
8: sample products or services

Specialised modules switched on: Shop and catalogue، Field service، Memberships and subscriptions، Advanced payments، Appointments، Sensitive and emergency triage
Country-specific notes for: the UAE, Iran, Saudi Arabia
Sensitive or emergency messages stop the bot: the customer gets a fixed safe reply, with no AI, and the chat goes to a colleague with priority.

16 jobs this pack covers

Spa & massageMoroccan & Turkish bathAt-home massageSauna & wellness centreBridal hammam & pre-wedding ritualFish spa (garra rufa)Japanese / Korean head spaKobido & face-yoga sculpting facialPost-op lymphatic drainage massagePrenatal massage & postpartum careSalt room & halotherapyThermal spring spa (kaplıca / abgarm)Cryotherapy & recovery studioSalt therapy (halotherapy) roomRecovery studio (cryotherapy, ice bath, compression)Sports massage therapist

Questions your customers ask

Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.

How much is a 60-minute massage?

Do you have female therapists?

What's the difference between relaxation and deep tissue?

I'm pregnant — can I have a massage?

Do you sell gift cards?

Do you have a sauna and jacuzzi?

6 ready flows

Book a massageChoose a treatment, screen for safety and book with a deposit

Buy a gift cardSell digital gift cards for occasions

Couples & occasion packagesBook two therapists at once or an occasion package

Multi-session pack / membershipSell 5- or 10-session packs to repeat guests

In-home or hotel massageTake an on-site massage request with address, time and call-out fee

Treatments & pricesSend the treatment menu and lead to booking

Sales stages

First message
Treatment chosen
Screened
Awaiting deposit
Booking confirmed
Visited
Repeat guest / package

Numbers worth watching in this trade (not measured by the app)

Message-to-booking conversion
Gift-card sales
No-show rate
Repeat-guest rate
Therapist utilisation

Instagram ideas for this trade

Calm spa-ambience reels — comment “RELAX” to get the treatment menu
Occasion gift-card campaign with the keyword “GIFT”
Ice breakers: “Book a massage”, “Gift card”, “Prices”, “Spa packages”
Stories showing open weekend slots
“Bridal package” and Moroccan bath campaign before Eid and wedding season in the Gulf

A reminder sent automatically

Reminder: your relaxation appointment is tomorrow at 5:30 pm 🌿 Please arrive 15 minutes early.