Solutions · Fitness & sports
DMAI Pro for Sports & outdoor gear
Sports, bicycle, camping/hiking, fishing and home-fitness retailers selling through Instagram and WhatsApp. Customers mainly ask about price and stock, the right size (bike frame, shoes, apparel), specs (tent capacity, sleeping-bag rating, treadmill max weight), authenticity and warranty, and delivery/installation of bulky items. Demand is seasonal: winter desert-camping season in the Gulf, mountain and fishing season in Iran, and a home-fitness peak at the new year.
What this trade does most with DMAI Pro: Booking
What one click installs
This trade's ready pack; you preview it before installing and can change anything later.
- 6
- conversation flows
- 19
- common questions with draft answers
- 4
- automatic follow-ups
- 15
- intake form questions
- 16
- customer profile fields
- 7
- sales stages
- 10
- menu and conversation-starter buttons
- 13
- reply safety rules
- 19
- ready messages
- 8
- sample products or services
- Specialised modules switched on: Shop and catalogue، Field service، Shipping and delivery، Advanced payments، Appointments، Sensitive and emergency triage
- Country-specific notes for: the UAE, Iran, Kuwait, Saudi Arabia
- Sensitive or emergency messages stop the bot: the customer gets a fixed safe reply, with no AI, and the chat goes to a colleague with priority.
14 jobs this pack covers
Sports equipment shopBicycle shop & repairCamping & outdoor gearFishing gearHome fitness equipmentEarthquake & emergency preparedness kitsEquestrian tack & rider gear shopFight gear & martial-arts equipment shopGolf equipment & club-fitting shopHunting gear & air-gun shopRacquet shop & stringing serviceRunning shoe specialist with gait analysisUsed & refurbished gym equipmentDive & water-sports gear shop
Questions your customers ask
Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.
Which bike size fits my height?
What size bike for a 6-year-old?
Is it genuine or a copy?
Is there a warranty? How long?
Do bikes come assembled?
What's the treadmill's max user weight?
6 ready flows
Product adviceFind the right product for the customer's use, level and budget and move to an order.
Order from a post or storyTurn a 'price?' comment into a complete order with size, colour and address.
Bike service & repair bookingBook a repair slot with a problem description and photos, and share the base fee.
Camping kit builderBuild a complete camping bundle by group size, season and destination, for sale or rent.
Payment & receipt checkCollect payment (full or deposit), match the receipt to the order and prevent fake receipts.
Warranty, faults & returnsLog warranty or exchange requests with photos/video and pass to a human.
Sales stages
- First message
- Options suggested
- Order created
- Paid
- Shipped / installed
- Service customer
- Repeat buyer
Numbers worth watching in this trade (not measured by the app)
- DM-to-order conversion
- Average order value (bundles)
- Size-related return rate
- Service bookings per month
- Next-season repeat purchase rate
Instagram ideas for this trade
- Reel '4-person full camping kit' + comment 'CAMP' → send list and bundle price
- Post 'Find your bike size' + comment 'SIZE' → ask height and suggest frame
- New-stock story with a 'price?' sticker → auto-reply with price and sizes
- Customer catch or ride reel (with permission) → trust building and product tag
