Solutions · Professional & business services

DMAI Pro for Typing centre & PRO services

Typing centres and PRO companies in the UAE and the Gulf handle government paperwork for people and companies: visas and residency (via Amer centres for GDRFA Dubai, or ICP in the other emirates), Emirates ID, medical fitness, work permits (MOHRE / Tasheel-type business service centres), attestation and company setup. In Iran the equivalent is Pishkhan and e-judiciary service offices. In DMs and WhatsApp customers mostly ask 'which documents do I need?', 'what's the total cost?' and 'where is my application?'. The assistant should ask the transaction type, give an exact document checklist, receive documents (passport, photo, visa, ID), quote government fees and service fees separately, arrange a visit or document pickup, track application status and send reminders before residency and ID expiry. It must never guarantee government approval.

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What this trade does most with DMAI Pro: Booking

What one click installs

This trade's ready pack; you preview it before installing and can change anything later.

7: conversation flows
21: common questions with draft answers
5: automatic follow-ups
15: intake form questions
17: customer profile fields
8: sales stages
11: menu and conversation-starter buttons
17: reply safety rules
19: ready messages
8: sample products or services

Specialised modules switched on: Wholesale and business accounts، Document collection، Memberships and subscriptions، Advanced payments، Appointments
Country-specific notes for: the UAE, Iraq, Iran, Kuwait, Qatar, Saudi Arabia

16 jobs this pack covers

Building permit & municipality approvals agentBuilding-permit & municipal approval expediterConveyancing & title-transfer servicesTyping centrePRO & government liaison servicesVisa, residency & ID processingDocument attestation & legalisationE-government service officeConsular & power-of-attorney help for expatsDegree equivalency & credential evaluationForeign nationals' paperwork officeInternet café & online registration serviceJudicial e-services officePetition & legal-document writerDigital signature tokens & e-certificatesPhone registry / IMEI registration service

Questions your customers ask

Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.

What documents do I need to renew my residency?

What's the total cost?

Why is your fee separate from the government fee?

How long does it take?

Can you do it urgently?

My visa has expired. Is there a fine?

7 ready flows

Service request & document checklistIdentify the transaction, send the checklist, collect documents and quote government and service fees

Residency & Emirates ID renewalCollect renewal details, check fines, coordinate medical and biometrics

Document attestationIdentify document type, issuing country and required steps to estimate cost and time

Book an office visit or document pickupCut waiting time with a fixed slot

Track application statusAnswer 'where is my application?' fast without tying up staff

Corporate PRO & retainerWin companies for a monthly retainer or one-off transactions

Expiry reminder sign-upSave residency/ID/licence expiry dates and send reminders with consent

Sales stages

First message
Checklist sent
Awaiting documents
Documents complete / paid
Submitted to authority
In progress (medical/biometrics)
Issued & delivered
Renewal due

Numbers worth watching in this trade (not measured by the app)

First response time
First-time-complete document rate
Average turnaround per transaction
Returned/rejected application rate
Renewal conversion from reminders
Active corporate retainers

Instagram ideas for this trade

Reel '5 documents for family sponsorship' + 'Comment DOCS'
Story on rule/fee updates with an 'I have a question' button
Carousel explaining government vs service fees transparently
'Renew without queues' click-to-DM ad → checklist flow

A reminder sent automatically

Hi 🙂 We just need the checklist documents to get started. Any questions, just ask.