Solutions · Home services
DMAI Pro for Appliance & device repair
Repair shops for home appliances, phones, laptops, TVs and consoles. The assistant records device type, brand/model, fault and error code, asks for a photo or video, chooses on-site, walk-in or courier, explains diagnosis fees and warranty, gets quote approval and sends status updates.
What this trade does most with DMAI Pro: Booking
What one click installs
This trade's ready pack; you preview it before installing and can change anything later.
- 6
- conversation flows
- 17
- common questions with draft answers
- 3
- automatic follow-ups
- 13
- intake form questions
- 14
- customer profile fields
- 8
- sales stages
- 10
- menu and conversation-starter buttons
- 17
- reply safety rules
- 19
- ready messages
- 8
- sample products or services
- Specialised modules switched on: Field service، Shipping and delivery، Advanced payments، Quotes and projects، Appointments
- Country-specific notes for: the UAE, Iraq, Iran, Saudi Arabia
19 jobs this pack covers
Beauty & laser device repairMedical equipment repair & calibrationTreadmill & gym equipment repairHome appliance repairMobile phone repairLaptop & computer repairTV & electronics repairGame console repairCommercial kitchen equipment repairEspresso machine repair & serviceTreadmill & gym equipment repairElectric motor rewindingPrinter & copier repair, toner refillSewing machine repairWater purifier filter serviceBattery pack rebuild (laptop, e-bike, tools)Data recoveryHome tech help & device setupPhone software services (unlock, flashing, updates)
Questions your customers ask
Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.
Is there a diagnosis fee?
Is it same-day?
Are your parts original?
Is the repair guaranteed?
Will my data be erased?
Do I need to give my passcode?
6 ready flows
Repair requestCapture device, model, fault and media; give an initial estimate and pick a service mode
Approve quote after diagnosisSend diagnosis and get approval before repairing
Repair statusAuto-answer 'what's happening with my device?'
Ready for collection & paymentNotify readiness, take payment and arrange handover
Repair warranty claimHandle recurring faults within the warranty period
Quick price checkFast prices for common repairs (screen, battery)
Sales stages
- New request
- Device received / visited
- Diagnosed
- Quote approved
- Awaiting parts
- Repaired & tested
- Delivered & paid
- Repair declined
Numbers worth watching in this trade (not measured by the app)
- Average turnaround time
- Quote approval rate after diagnosis
- Warranty return rate
- Same-day repair share
- 'Where's my device' messages (goal: reduce via auto-updates)
Instagram ideas for this trade
- Before/after repair reels (cracked screen, burnt board)
- Post '5 things not to do after dropping your phone in water'
- Comment your model → auto-DM with screen and battery prices
- Stories of today's repairs with customer permission
