Solutions · Real estate & workspaces
DMAI Pro for Building, facility & property-care management
DM assistant for building and owners'-association managers, facility-management firms and property caretakers: takes management or annual maintenance contract requests from boards and owners and books a technical survey, logs and prioritises residents' fault reports with unit number and photos, answers service-charge questions only from saved records, and sells absent owners a monthly property-care plan with photo reports.
What this trade does most with DMAI Pro: Booking
What one click installs
This trade's ready pack; you preview it before installing and can change anything later.
- 6
- conversation flows
- 17
- common questions with draft answers
- 5
- automatic follow-ups
- 25
- intake form questions
- 21
- customer profile fields
- 9
- sales stages
- 10
- menu and conversation-starter buttons
- 19
- reply safety rules
- 19
- ready messages
- 7
- sample products or services
- Specialised modules switched on: Consent and waivers، Document collection، Field service، Memberships and subscriptions، Advanced payments، Quotes and projects، Appointments، Sensitive and emergency triage
- Country-specific notes for: the UAE, Iran, Qatar, Saudi Arabia, Türkiye
3 jobs this pack covers
Facility management (hard & soft FM)Home watch & villa caretakingOwners' association & building management
Questions your customers ask
Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.
How much does building management cost?
What does a management contract include?
What is my unit's service charge?
How are service charges calculated?
Who pays for repairs inside my unit?
How fast will a technician come?
6 ready flows
Management or maintenance contract requestUnderstand the building and the board's or owner's needs, explain what drives the fee and book a technical survey
Resident fault reportLog faults with unit number, photos and urgency; send dangerous cases to the emergency number and the team
Service charges & statementsAnswer service-charge questions from saved records, send the payment link and refer disputes to the finance manager
Home watch planSell a monthly plan of checks, photo reports and key holding to absent owners
Resident rules & servicesAnswer move-in/out, renovation permits, access cards, parking and amenity bookings from the saved rules
Contract client supportPlanned-visit schedule, reports, renewal or cancellation and service complaints
Sales stages
- Inquiry
- Needs captured
- Survey booked
- Proposal sent
- Board review
- Contract signed
- Home watch client
- Active client
- Lost
Numbers worth watching in this trade (not measured by the app)
- Active contracts (buildings / FM / home watch)
- Survey-to-contract conversion
- Average response time, emergency vs routine faults
- Contract renewal rate
- On-time service-charge collection rate
- Open tickets per building
Instagram ideas for this trade
- Before/after reel of a lobby or plant-room refresh with 'comment MANAGE for our company profile by DM'
- Story 'Off for the summer? Leave your villa with us' with a question sticker
- Tip post '5 ways to control service charges without cutting quality'
- Highlights: 'Our buildings', 'Preventive maintenance', 'Home watch'
