Solutions · Professional & business services
DMAI Pro for Business process outsourcing (VA, call centre, scanning)
Companies and freelancers providing virtual assistants, admin and data entry, call centre and telemarketing, and document scanning and archiving to small and mid-sized businesses, finding clients on Instagram, WhatsApp and Telegram. Clients ask about hourly or monthly packages, cost per agent seat, languages, working hours, price per scanned page, pickup and confidentiality terms. Scope, volume and handover rules must be clear before a quote.
What this trade does most with DMAI Pro: Booking
What one click installs
This trade's ready pack; you preview it before installing and can change anything later.
- 6
- conversation flows
- 17
- common questions with draft answers
- 3
- automatic follow-ups
- 15
- intake form questions
- 20
- customer profile fields
- 7
- sales stages
- 10
- menu and conversation-starter buttons
- 14
- reply safety rules
- 18
- ready messages
- 6
- sample products or services
- Specialised modules switched on: Wholesale and business accounts، Document collection، Memberships and subscriptions، Advanced payments، Quotes and projects، Appointments
- Country-specific notes for: the UAE, DIASPORA, Iraq, Iran, Saudi Arabia, Türkiye
3 jobs this pack covers
Call centre & telemarketing outsourcingDocument scanning & archivingVirtual assistant & back-office outsourcing
Questions your customers ask
Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.
What does a virtual assistant cost per hour?
Do you have monthly packages?
Cost per call centre agent?
Can you work in Arabic and English?
Do you cover 24/7?
Will our data stay confidential?
6 ready flows
Scope & request a proposalAsk the service type, route to the call-centre or scanning path, and for virtual assistance collect scope, volume and language.
Call centre quoteCapture call direction, volume, channels, language, hours and list source, and open a quote request.
Scanning & archiving quoteCapture document type and volume, output, indexing, logistics and sensitivity, and send the NDA.
Book a discovery callFor larger projects, book a short call with the account manager.
OnboardingSend the service agreement and NDA, the first invoice, and start the work.
Current client supportAdd hours, change tasks, report an issue, invoice questions or pausing the service.
Sales stages
- Inquiry
- Scoping
- Proposal sent
- Contract & NDA
- Onboarding
- Active
- Renewal & upsell
Numbers worth watching in this trade (not measured by the app)
- Inquiry-to-contract rate
- Average monthly value per client
- Contract renewal rate
- Response time to current clients' issues
- Pages scanned per month
Instagram ideas for this trade
- 'A day with a VA' reel + comment 'assistant' → scoping DM
- 'What to outsource' carousel → story reply
- Secure scanning process video (no client documents shown) for clinics and offices
- Targeted ad to small business owners → message button
A reminder sent automatically
Hi 👋 Did you get a chance to look at the proposal? Happy to answer scope questions.
