Solutions · Tech & digital
DMAI Pro for Gift cards & digital goods
Shops selling gift cards, game top-ups, software licences and eSIMs/data bundles through DMs and WhatsApp. Core questions: 'In stock? How much? For the UAE/US/KSA region? How long?'. The assistant must capture the platform, account region and card value or player ID precisely, quote the current price from the saved list, take payment and, once confirmed (plus fraud checks if needed), deliver the code instantly. Because goods are digital and irreversible, the customer must accept 'no refunds after code delivery unless the code is invalid' before paying. It never asks for account passwords, never sells shared accounts or unauthorised codes, never explains how to bypass region locks or sanctions, and warns customers about 'pay a bill/fine with gift cards' scams.
What this trade does most with DMAI Pro: Payments
What one click installs
This trade's ready pack; you preview it before installing and can change anything later.
- 6
- conversation flows
- 18
- common questions with draft answers
- 4
- automatic follow-ups
- 13
- intake form questions
- 16
- customer profile fields
- 7
- sales stages
- 9
- menu and conversation-starter buttons
- 22
- reply safety rules
- 18
- ready messages
- 7
- sample products or services
- Specialised modules switched on: Shop and catalogue، Document collection، Advanced payments، Sensitive and emergency triage
- Country-specific notes for: the UAE, EU, Iraq, Iran, Saudi Arabia
- Sensitive or emergency messages stop the bot: the customer gets a fixed safe reply, with no AI, and the chat goes to a colleague with priority.
8 jobs this pack covers
Questions your customers ask
Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.
6 ready flows
Sales stages
- First message
- Product & region selected
- Awaiting payment
- Fraud review
- Code delivered
- Support
- Repeat buyer
Numbers worth watching in this trade (not measured by the app)
- Payment-to-delivery time
- Chargeback & fraud rate
- 'Code not working' ticket rate
- Repeat purchase rate
- Average order value
- Price-enquiry-to-purchase rate
Instagram ideas for this trade
- Today's prices post + 'Comment your region' → auto-DM price
- 'Delivered in 30 seconds' story with a screen recording
- Gift card scam warning reel to build trust
- Highlights: 'Region guide' and 'How to redeem'