Solutions · Health & medical

DMAI Pro for Psychology & counselling practice

Clinical psychologists, family and marriage counsellors, counselling centres and psychology clinics offering individual sessions, couples therapy, pre-marital counselling, child and adolescent counselling, psychological testing and online (video/phone) sessions. Many clients, especially Iranians abroad, want online sessions in Persian with a counsellor from their culture. They attract clients on Instagram with educational content (relationships, anxiety, parenting), and messages are often emotional and long. The assistant must only do admin: match a suitable counsellor, book, take payment, and if crisis signs appear (suicidal thoughts/self-harm) send a fixed message with emergency lines and alert a human immediately.

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What this trade does most with DMAI Pro: Booking

What one click installs

This trade's ready pack; you preview it before installing and can change anything later.

5: conversation flows
17: common questions with draft answers
4: automatic follow-ups
11: intake form questions
11: customer profile fields
8: sales stages
9: menu and conversation-starter buttons
17: reply safety rules
18: ready messages
7: sample products or services

Specialised modules switched on: Consent and waivers، Advanced payments، Appointments، Sensitive and emergency triage
Country-specific notes for: the UAE, Bahrain, EU, Iran, Kuwait, Oman, Qatar, Saudi Arabia, Türkiye
Sensitive or emergency messages stop the bot: the customer gets a fixed safe reply, with no AI, and the chat goes to a colleague with priority.

12 jobs this pack covers

Psychologist & counsellorMarriage & family counsellingChild psychologistAddiction recoveryBaby & child sleep consultantHypnotherapyNeurofeedback, QEEG & TMS clinicPsychiatristSex therapist & sexual health counsellingSmoking & vape cessation programmeParenting education classesPre-marriage courses

Questions your customers ask

Each comes with a draft answer; once you write your real answer and switch it on, the bot uses it.

How much is a session?

Do you offer online sessions for people abroad? How do I pay?

Will what I say stay confidential?

How many sessions will I need?

Do you have a female counsellor?

What's the difference between a psychologist and a psychiatrist? Do you prescribe?

5 ready flows

Crisis protocol (always on)When risk words appear (suicide, harm to self or others), send the fixed safety message and alert a human immediately.

Match a counsellor & bookSuggest a suitable counsellor by topic and format and book the appointment.

What's the first session like?Ease a first-timer's worries and convert to a booking.

Pre-marital & couples counsellingBook couple sessions coordinating both partners' times.

Reschedule or cancelApply the cancellation policy and offer an alternative time.

Sales stages

First message
Needs check
Counsellor suggested
Session booked
Paid
First session
Regular sessions
Course completed

Numbers worth watching in this trade (not measured by the app)

Message-to-first-session rate
Continuation after first session
Average sessions per client
Late cancellation rate
Human response time to crisis flags
Share of clients abroad

Instagram ideas for this trade

Educational post (e.g. signs of anxiety) with comment keyword "counselling" sending the counsellor list by DM
Ice breakers: "Book a session", "Online from abroad", "Fees", "What's the first session like?"
General Q&A lives; commenters routed to the booking flow
Automatic detection of crisis words in comments and DMs with the safety message
Highlight introducing counsellors with qualifications and licence numbers